Hotel location is good, staff was friendly but I only had interaction with them online (didn't meet a single person from staff during my stay, self-check-in and all), room was spacious and clean BUT a huge problem - there is absolutely no sound isolation, I could hear every word uttered by very loud room neighbours who were noisy throughout the night,and woke me up on three occasions and as there is no staff present, there is no way of complaining other than knocking on the wall, etc, not very nice nor efficient. Same with street noise, despite being on the last floor, I was regularly woken up by traffic, sirens, etc. Very uncomfortable situation, and especially disappointing as otherwise everything was perfectly fine.