Best Western Plus Hyde Park Chicago Hotel

Great service! Didn't stay long

I love the location and the free parking perfect for what I needed it was also very clean no complaints about that but the microwave wasn’t working so I went to the front desk to let them know the desk person wasn’t very friendly and the solution she gave me was unacceptable she said she will send a technician to check it out I told I did not want no one in my room and she said there is nothing else I can do I asked for a different room so I got it this room had a weird smell all the time I think they had drain problems and also this noise coming through the fun in the bathroom very bothersome, I wish they fixed this little things so I can stay there on my next trip the location is perfect

I always stay at Best Western every time I travel, as it’s always comfy, safe, clean & affordable. I was slightly disappointed this trip as I stayed 3 nights & not once did housekeeping clean nor ask if I needed anything. 😞

They took my money

We really love staying at the La Quinta. We are just about 10-15 minutes away from Northwestern Memorial Hospital so it's very convenient. We bring our 2 Yorkies with us and there has never been a problem with that. The room is comfortable and clean. The staff is friendly and doing a late checkout of about half an hour was no problem. This is our favorite place to stay when we have to stay overnight for appointments at the NWM.

Not so good. No service at all. No cleaning. We signed up for breakfast. But no breakfast. We understood that there was a pandemic but nothing was offered.

Everything was great and the desk associate was pleasant and professional.

We came in on the 20th which was right in the throws of the beginning of the Covid -19 pandemic and the city of Chicago was shutting down the following day at 5pm. I went downstairs and requested a couple extra sets of towels. They were quickly delivered. The following day they came and cleaned the room. They left extra towels without me requesting them. I thought that was good.

The staff is great. Myshell remember me by name since I stayed their a week prior for 10 days. Friendly staff and clean hotel.

Hotel was clean and recently remodeled. We had convenient parking and a shuttle to the MSI however had to take the bus back with no problem. Not sure about local restaurants. There was one restaurant next door that was fine and we ate there twice.