Residence Inn Albany Washington Avenue

Was especially impressed with all the staff I interacted with given that it was over a holiday - Thanksgiving. Breakfast was more than continental - 3 hot dishes made on sight - scrambled eggs, bacon, sausage plus hardboiled eggs, the ubiquitous make your own waffle, fresh fruit salad, bananas, yogurt, hot oatmeal, cold cereals, bagels, toast, flour tortillas, spinach, salsa, shredded cheese and of course coffee, tea, hot chocolate, juice... Good size pool, separate jacuzzi, exercise room, welcoming and comfortable lobby... worked for me, would book again.

Very nice room. Comfortable bed. Pool area was clean and the pool was warm! The hotel is located near shopping, which is convenient. The place was very clean. Staff was friendly and helpful. I'd ignore, on this site, where it says there is no front desk and to call and make arrangements. There is a front desk and we had no problem checking in at the hotel.

I thought it was a really nice hotel all around. It was safe, clean and the front desk staff was very friendly and helpful. The Cross gates Mall was very close.

kitchen help needs to work on their disposition. I went to get myself my first cup of coffee of the day. I had filled my cup. When I was looking for creamer and a stir stick this woman forced her way in and started settiing up more coffee She did not excuse herself or even ackknowledge I was standing there STILL making my coffee. When I excused myself she ignored me and doing what she was doing. I mentioned it to front desk but she had no responce.

exceptional service and the location is supreme.

NOT really pet friendly - with a $150 pet fee, is seems more just pet "tolerant" - otherwise a very nice hotel. Room was quiet, great breakfast and social hour, pool was very nice.

Everything is good except breakfast ends too early

Perfectly located between the mall and downtown.

Exhaust fan in bathroom can’t be turn off. Should have a turn off switch for exhaust fan. It’s get noisy at night