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Aruma Hotel

3.5 star property
City-center hotel, steps from Quinta Avenida

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Aruma Hotel

Explore the serene outdoor seating area of a modern hotel, perfect for relaxation amidst lush greenery. | Aruma Hotel
Minimalist living space with a black woven chair, a bench, and a wall hanging. Ideal for a modern, uncluttered aesthetic. | Aruma Hotel
Two neatly made beds with black and white bedding, a modern TV, and a stylish pendant light create a serene and inviting atmosphere. | Aruma Hotel
Sunlit patio with black metal furniture, a rustic macrame wall hanging, and a cozy atmosphere. | Aruma Hotel
Welcome to the Aruma Hotel lobby, where modern art meets contemporary design. Perfect for a relaxing stay. | Aruma Hotel

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is $42
includes taxes & fees
$33 per night
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Wardrobe or closet
  • 65 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Beach House Hotel

Free WiFi
Air conditioning
24/7 front desk
Non-smoking
7.6 out of 10, Good, 434 reviews
The price is $38
includes taxes & fees
$30 per night
Jan 28 - Jan 29
Beach House Hotel
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About the neighborhood

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 10 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Clandestino - ‬1 min walk
  • ‪Tequila Barrel - ‬2 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk

About this property

Aruma Hotel

When you stay at Aruma Hotel, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Xplor Theme Park and Playa del Carmen Maritime Terminal are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
    • The host will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 200

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aruma Hotel offer free cancellation for a full refund?
Yes, Aruma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aruma Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aruma Hotel?
Sorry, there's no onsite parking at Aruma Hotel.
What are the check-in and check-out times at Aruma Hotel?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 200.
Is there an onsite casino at Aruma Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.
What's the area around Aruma Hotel like?
Aruma Hotel is in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Briana Nicole, 2-night trip
Verified Expedia guest review

2/10 Poor

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Mercedes, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

2/10 Poor

It was the most horrible place I have been.
Johanna, 3-night trip
Verified Expedia guest review

4/10 Fair

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Jordan, 7-night trip
Verified Expedia guest review

6/10 Good

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Eugene, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ian, 1-night trip
Verified Expedia guest review

8/10 Very Good

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Alejandro, 2-night trip
Verified Expedia guest review

2/10 Poor

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Owen, 2-night romance trip
Verified Expedia guest review

6/10 Good

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Kathryn, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
Verified Expedia guest review

10/10 Exceptional

Great small hotel
Matt, 1-night trip
Verified Expedia guest review

4/10 Fair

Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Michael, 4-night trip
Verified Expedia guest review

4/10 Fair

I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.
Caitlin, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave
Valeri, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Book it only if u don't have another option
I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help. I never saw a room like the one they show at these pictures. It is like 2 diff hotels
Mayllet, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Karl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Terrible cleaning service.
camilo, 5-night trip
Verified Expedia guest review

6/10 Good

You get what you pay for
You are what you are paying for, but when I stayed there like 3 years ago the service, the room and the cleanliness was way better. I stayed there before they had the pool. Location is great, but other than that its changed. The front desk agent was too casual and had some friends hanging out with her.
Edward, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simona, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, near to everything!
This hotel is well located, near to everything, the staff was nice.
Lesly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrone, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aruma is amazing
I always love staying here, rooms are clean and it’s located in a great area. Not too far from the clubs but close enough to walk.
Edward, 1-night trip
Verified Hotels.com guest review