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El Paraiso Hotel Tulum

3.5 star property
Beachfront hotel with spa, near Playa Paraiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Paraiso Hotel Tulum

Exterior
Outdoor pool, sun loungers
Terrace/patio
Exclusive Bungalow, Multiple Beds | Terrace/patio
Interior entrance
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
The price is $214
includes taxes & fees
$174 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Exclusive Bungalow, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Down duvet
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area

Diamante K - Inside Tulum National Park

Pool
Spa
Airport transfer
Free WiFi
8.6 out of 10, Excellent, (710)
The price is $186
includes taxes & fees
$152 per night
Dec 22 - Dec 23
Diamante K - Inside Tulum National Park
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About the neighborhood

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

  • Playa Paraiso - 2 min walk
  • Las Palmas Public Beach - 6 min walk
  • Tulum Mayan Ruins - 19 min walk
  • Tulum National Park - 6 min drive
  • Tulum Beach - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬14 min drive
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬19 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬8 min walk

About this property

El Paraiso Hotel Tulum

At El Paraiso Hotel Tulum, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Playa Paraiso. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Offering a beachfront location, El Paraiso Restaurante serves Mexican cuisine and is open for lunch. Other highlights include a beach bar, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Free beach cabanas
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Dining

El Paraiso Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Vegetariano Paraiso - This beachfront restaurant specializes in vegetarian cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

The listed destination fee comprises mandatory park admission fees.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum offer free cancellation for a full refund?
Yes, El Paraiso Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Paraiso Hotel Tulum?
Yes, there's an outdoor pool.
Are pets allowed at El Paraiso Hotel Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at El Paraiso Hotel Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at El Paraiso Hotel Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at El Paraiso Hotel Tulum and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Paraiso Hotel Tulum also has spa services and a garden.
Are there restaurants at or near El Paraiso Hotel Tulum?
Yes, El Paraiso Restaurante offers beachfront dining, Mexican cuisine, and ocean views.
What's the area around El Paraiso Hotel Tulum like?
El Paraiso Hotel Tulum is a short 19-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Las Palmas Public Beach.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Roberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect beach hotel.
I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Mark, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Gilberto, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great full day and night at El Paraiso
Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
Frederic, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sonja, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Claude, 3-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful but hard to move around
The beach is spectacular and it feels special to be right in the national park. Good food and good service. I was dissapointed to learn that even though the hotel only has 10 rooms, the beach area is public and they actually rent beds to people that are not staying in the hotel. I was looking for a more private experience. However the service was great, and the food and the beach was gorgeous. They dont offer dinner and its hard to move around if you can’t bike or didn’t rent your own car. Taxis are very expensive in Tulum. So sometimes getting dinner was kind of a feat. If you stay here or in the national park, make sure to have your own way of transportation.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peace and Solitude
The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
Azim, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.
Nancy, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Wonderful personnel but crowded and loud beach
The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time. My husband and I cannot thank them enough! This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.
Andrea, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect! It’s truly paradise.
Emily, 1-night romance trip
Verified Expedia guest review

6/10 Good

Staff of great! The reason I would not return is the accommodations within a secluded location. The restaurant and beach and beach club close at 6:00 pm and everything is far . So if you’re hungry or want a drink you need to take a cab somewhere. Also our rooms toilet began to randomly bubble and smell like strong sewage this happened twice during our stay .
Irene, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cevat, 2-night trip
Verified Expedia guest review

8/10 Very Good

I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.
Brian, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Wesley p, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again.
Joe, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved the room, beach easy access and views. Hope they can serve dinner some day.
Monica, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
matthew, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

chantal, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Paraiso Beach -3 night stay with family
Beach front property, facing east so you can watch beautiful sunrises! If you like a little quietness and low key stay, this is away from the town center. Beautiful location. Thera a lot of construction happening in Tulum and it was a little hard to find the entrance to the hotel. It is actually located inside the National Park and walking distance to the Tulum Mayan Ruins. We stayed for 3 nights with my family of 5. Breakfast was great and free!
3-night family trip
Verified Hotels.com guest review