Radisson Blu Royal Hotel, Brussels

Ich kann das Hotel nur empfehlen

This was without a doubt the worst experience I have ever had at a hotel. I stayed two nights the second night wasn't bad however the first night was terrible. My room smelled like bleach so bad that I barely got any sleep. I woke up the next morning having difficulty breathing the smell of bleach was so bad. I went downstairs and asked the tall blonde lady at the front desk (I don't remember her name) and in a completely non defensive manner just explained that my room had an extremely strong bleach odor and it was unbearable. The entire time she had a smirk on her face and continuously made rude comments. Not one time was she apologetic I even apologized to her explaining that I don't usually do this and that im I'm sorry to be a bother she just replied "its ok". With the price I paid to stay here I didn't deserve the treatment I got and will never stay at any of the locations ever again nor would I recommend anyone stay here. My stay and the way I was treated was an absolute joke.

Fantastic location. Very short walking distance to many of the major tourist attractions. Hotel itself is very nice and in excellent condition. Rooms are clean and modern. I would definitely stay here again.

Overall great stay, only down side we booked twin rooms but only double rooms available on arrival and no free upgrade offered even though other twin rooms were available.

Hotel is under renovation. My room was about 3 away from the construction barrier. I wasn’t really effected by it, but just be forewarned. I’m not sure the extent of the renovation, but on the 6th floor it was taking place. The hotel website tells you about it, so it was no surprise. They had removed the refrigerator from the room, but did not clean up so there was a massive amount of dust bunnies on the floor near the cabinet. Room otherwise was comfortable and the staff was truly friendly and helpful. I’d stay here again as it’s right in the heart of all the activity of the city.