This is a condo wired by a consortium. There is no front desk or service. Check in was hell. They could find out reservation. I had heard from people living in the complex that hotel Phoenix has frequently over booked to make money. There is a history of people booked and paid to find out that they don't have a reservation.
The unit was not clean. Sand on the floor. Bathroom fixtures not wiped. Worst I found hair on the pillows. Did they even change the sheets? I will not recommend this establishment.
Urlaub mit Freunden (1 Nacht), 5. Apr.. 2019
We had a water leak that flooded the floor and we where unable to contact staff.
Familienurlaub (1 Nacht), 17. März. 2019
Unsatisfactory place of stay
The room we were assigned was not up to par and smelt of mold and was very humid. This was not conducive to my girlfriend's asthma and was not able to stay at the location and had to re-locate without being able to recoup any of our costs. On top of that, there were clear stains of bodily fluid on the sheet of the bed. See attached pic.
Albert, Urlaub mit Freunden (4 Nächte), 13. März. 2019
Great place. Rooms were huge
Great place. Rooms were huge with separate bathrooms. Underground parking was perfect. There's no easy beach access (had to traverse down a questionable path over/under some old barbed wire fencing). Pool was murky.
Quiet area, a bit outside of the action but easily accessible if you have wheels.
Urlaub mit Freunden (2 Nächte), 6. Feb.. 2019
We had a very hard time finding the lobby at the hotel and had to ask a maintenance worker to contact Paolo who is the manager. We couldn't check in early as the rooms aren't ready until 3PM so we had to leave our bags out in the open. The rooms were big but the walls had no decorations so it was quite barren. Even with the AC unit on in the bedroom, it was still extremely humid. The king bed was quite hard and was very damp so it was not enjoyable to sleep in. The pool was the only nice thing about the property.
Laura, Romantikurlaub (1 Nacht), 28. Jan.. 2019
Great facility. More than enough room for the price. Our second time there and we will definitely be back.
Familienurlaub (6 Nächte), 8. Jan.. 2019
The place is great, even do it is a little isolated from everything the location was good! The pool could be more clean, in the two days that we stayed the pool was not very clean from leafs.
Olga, Familienurlaub (2 Nächte), 25. Nov.. 2018
Liked that it was very quiet, spacious, clean, and very nice.
We didnt like that it was hard to find and also find the staff. It is a propery that doesnt have onsite staff/management. Though, once figured out the staff/security were very helpful and polite.
Reise (2 Nächte), 26. Juli. 2018
Me gustó su limpieza y la disponibilidad de las habitaciones
Familienurlaub (7 Nächte), 5. Juli. 2019
El establecimiento está en perfectas condiciones y todo muy bonito y ameno mi estadía fue muy placentera pero tienen muy pesimo servicio al cliente, nos trataron muy mal desde que llegamos y sin darnos las indicaciones correctamente, deberían cmsbiar eso
Claudia, Reise (1 Nacht), 4. Mai. 2019