Wonderful experience! Even got us checked in after our train got in sind 930am instead of the afternoon. The only two complaints would be lack of elevators working/running. People were waiting at busy times for up to 40 minutes with luggage to get on. We had to ride up to go down too. 15th floor to 41st, then back down. Second would be that the breakfast was included for ONE person, if you choose that option, but its 40 bucks a person for the buffet that wasnt amazing. So basically we saved 40 bucks but still ended up spending 90 dollars to eat one breakfast. Go with the two free drinks instead.
Overall though, everything was wonderful location wise, staff wise, and any issues were handled fast and wonderful. Would definitely recommend and stay here again!