Progress Hotel

My room had been given to someone else and I was taken to worst hotel ever!!

The staff was great at making the stay comfortable and enjoyable. The location was excellent for shopping and convenient to transportation. The carpet in the room is dirty and dingy looking.

Very disappointed with this hotel, I do not recommend it to anyone. The Progress hotel is very expensive compared to other nearby options and, the description of services does not match the website. The Hotels.com website indicated they had an airport shuttle. At check-in, I was informed that means they will call a taxi for you. False advertising! I was sure I had included breakfast in my booking. At check-in, I was advised it was not included. I purchased the 15 euro (each) breakfast buffet only to be very disappointed in the variety, selection and quality of the food. The eggs were runny and cold with few other options. I chose a hotel with air conditioning as was indicated in this booking. Upon arrival, the room temperature was 79F (26C). We ran the A/C from 4:00PM UNTIL 7:00AM the next morning on high and never got the temperature below 72F (22C). The bed mattress was very poor quality as were the pillows. The TV had been disconnected and didn’t function. The neighborhood is a little seedy. However, the front door and overall hotel security was very good. I typically book 4 star hotels and the Progress hotel did not come close to any 4 star hotel I have ever stayed in in Europe. Once again, very disappointing and I do not recommend this hotel as an option in Brussels.

Stayed one night visiting family in Brussels. Hotel is well located on edge of main shopping area and only 100 m from Rogier metro station. Plenty of restaurants, bars and small supermarkets nearby. Room is a good size with air conditioning, comfortable bed and minibar. Check in staff were friendly and helpful and although I didn’t have breakfast it looked a good spread. I will stay again on future visits as it’s very good value for money.

I stayed for several nights on business. Both check-in and check-out were swift and friendly and the hotel was beautifully clean and well-maintained. My room was spacious and very comfortable, and the Nespresso machine and kettle were much appreciated by me. The room faced onto the street so there was a little early-morning noise as the traffic started to build, but not enough for me to consider it at all disruptive. Wifi worked well. Breakfasts were pretty good: a customary buffet selection of breads, pastries, cold meats and cheeses, cereals, some fruit, and so on plus typically hot dishes of scrambled eggs and bacon. I would be happy to stay there again on future trips.