Jackson Hole Lodge

The property was frankly just old and tired. It was frustrating to have a suite that had no dishes to speak of. You could’ve cooked or if you wanted to. We still pay the full price though

Over $400 a night and didn’t know when the last time someone tried to kick the door in was.

Make sure everything works before giving your guest the key.

The first check in attendant was very rude, made it a point to let us know it was too early to check in when we were only an hour early. We had to wait an hour before we could check in. The room was clean but had a very very small bathroom. You could hardly get in and close the door and that’s for an average size person.

Pictures are very deceptive. This hotel is old and a dump. Do not reserve this location. Bathrooms are small and no elevator to second floor. $200 a night for a $40 a night room.

The hallway and rooms had a nasty odor. I think their over due for new carpet and a remodel. Very expensive for the condition of the hotel.

Booked a two queen room, this was an awful decision. The rooms are old, small, they smell like mildew, the toilet wasn't even bolted to the ground, and the walls were so thin we could hear everyone talking around us. These rooms should be condemned. Our friends had a king room suite and it was like they were at a different hotel. Spend the extra money to either get a room with a kitchen or the king suite.

The room was clean, but they’re older. The pool was nice for our daughter, but use the steps to get into the Hot Tub. I stepped in on the side not realizing how far the drop was to the seat & almost hit my head on the side when I fell. The bathroom in the room is ridiculous! It is tiny. To open or close the door, you have to squeeze beside the toilet & shower. Very unhappy with that! Also, Jackson was disappointing due to mask mandates, when masks aren’t mandated in the state of Wyoming at all. This meant a lot of businesses didn’t have room for people to eat, after 8 pm forget finding a cup of coffee, even in a gas station. In the Jug & Loaf, you could get a cup, fill it with coffee, but the cashier had to give you the lid? The cashier wasn’t wearing gloves for the guy in front of me getting a fountain drink. The next morning when we got coffee, the cashier wasn’t wearing a mask, but customers are mandated too?! Insanity!

I’ve stayed here more than once for work and the features they have for the price can’t really be beat in this town. I like the fact that you have a full kitchen and washer/dryer. The hot tub is nice. The parking is meh. It would be nice if the key card could be used in the front and back doors. The rooms need to be remodeled. They’re very 1980’s.

We were in the 400 building, so I can only speak to that part of the property. When we walked in the room, it was very rundown. Dirty walls, old carpet, among everything else. It was not expected based on pictures. We ended up finding other accommodations.