Americas Best Value Inn Baird

We didnt stay there. Hotel did not have our reservation in their system. Told us they were all booked even though Hotels.com sold us the room.

Bad weather room n staff friendly n helped just bad weather no clean or trash ect! Overpaid! Oh well

When we checked in the clerk put us in another room because he said we would like it better but never changed it in tje system. So at almost midnight when we were laying in our beds, someone tried to get in our room! So I had to yell through the door that someone was in there. Then I called the front desk and got someone else that did not check us in. And told her what happened. She said oh yes i see that, its our fault. So at checkout I asked if there was anything they could do to accommodate us and she said no, even through it was our fault. It really scared me because i was traveling without my husband with our kids. Also I booked there because it was advertised as free breakfast online. And when I asked about it, where we come for breakfast. He said oh we're not doing breakfast. So I'm am highly disappointed on these two issues. This is the second time I've tried to stay a America's Best and have been very disappointed. I will not be bringing my business back! Thanks

Gentlemen was very helpful and friendly that checked us in

When we pulled into the parking lot there was a HUGE pothole. When we tried to check in no one would answer the door or the phone. Someone finally picked up and said they would be right there...... 10 minutes goes by and we are still locked outside unable to check in. I call again and no answer the first few tries. Same girl finally picks up the phone again and says she’ll be right there, which this time she is. She lets us in and we could see the sleep marks on her face from where she had been sleeping....... It’s one thing to be sleeping then wake up when we call, but she answered our call then went back to sleep..... woke up in the morning to make some coffee, and the coffee pot was absolutely filthy.

No employees wore masks.

Clean quiet and comfortable

When i arrived for check in, the person who was working took over ten minutes to answer the phone and open the door. Once i checked in she immediately left the facility. My room had no towels, or soap to use in the bathroom area. There was a password protected WIFI, but no one on site to help. It may be the only place to stay in town, but i highly recommend a drive anywhere else. i stay in different hotels almost every week night for work. This is the first bad review i have ever written

Good

This was the worst place I’ve ever stayed..the room was dirty..the beds were horrible..the mattresses were sunk in the middle..the head board was hang off(fallen on the floor) my husband took a rag and cleaned surface areas..stains on the carpet..took my shoes off and the white socks I was wearing was dirty from just walking on the floor..I originally booked a king smoking and when I got there they tried to give me a king non smoking with no tv remote..the guy said to just change the channels on side of tv..won’t be going back there again