The Bolster

Great location and very good staff ! The room was very charming and cozy. We really enjoyed our 2 days stay at The Bolster.

I had a terrible welcome. On arrival to the Bollster hotel, reception told me that she just cancelled my booking ! She cancelled my booking without informed me via email/ call ! I had no place to stay, no room to sleep......until I found another hotel which charged me 3 times as much ! A terrible experience ! They don't trust their clients ! ..........don't trust your bookings with certain hotels ! Be careful

The room I got is cute (the one next to the street in front of the hotel). Staff is nice and friendly, also, really helpful with the city information. By the way, the entrance stair is pretty tight and steep. It can be a problem for ladies with heavy luggage. But the hotel itself is brilliant.

This is not a hotel. There is no staff, no lobby, no elevator (enjoy lugging your luggage up their tiny steep flights of stairs), no food options, etc. This is basically a glorified Airbnb- you call a number when you arrive and get your keys from a lockbox. If you need help (our keys had been taken by another guest) then you have to wait 20 minutes for someone to bicycle over. And the daily “housekeeping” is a joke- they hastily made the bed and nothing else (didn’t even touch the bathroom). We specifically paid $300/night to NOT have to stay in an Airbnb. Incredibly furious and disappointed.

A little challenging to gain access if your arrive later than 6:00. Also never saw anyone in the office because I had to leave earlier. Lastly, the entrance turns into a club entrance late at night so don’t be alarmed/confused like we were. Also you can hear the music from the club very easily in the hotel.