The Fourteen Luxury Boutique Hotel & Spa

I have no regret having decided to stay in The Fourteen Hotel. All amenities were great. It makes you feel at home, what I liked most is the multinational staff who works hand in hand with no form of discrimination. Staff all have contagious smile that make you smile too each time you meet them. Keep it up.

the hotel is supposed to be 4 stars, however although it seems been recently renewed, lot of services are still not properly set: in my room the phone was not working, the TV as well. I had a double bed, but only one towel was there. I had to ask for additional one. The freezing system control has a scotch one need to remove before to operate. The hotel is not easy to find, it is not located in the center and taxis drivers seems not so far aware of. The breakfast is quite good and the restaurant well decorated. The room are like a studio with a separate room and a kitchen, which is good.

I reserved through hotels.com as usual.however , when checking the desk manager informed the hotel is fully booked even I do have reservation paid online.

I would not recommend this hotel for two reasons: price , lack of amenities. There was no hot water for a shower. towels were cheap and flimsy.

I had a problem with my flight and the fine people from the fourteen luxury hotel helped me to change the booking even it was very short notice and my booking had strict conditions but they were very helpful and helped me to change the date. Plus there was another occasion when their service stood out, I needed some medication late at night and someone from the reception drove for me to the pharmacy to get it. I really think their service deserves 5 star.