Best Western Marquis Inn & Suites

With today's covid situation it was ok....just figured the price was a little much

Very courteous staff, quick polite and prompt. Hotel is clean room was very clean and spacious, very little hall way noise could be heard from inside the room bed and pillows were very good check out was the same as th echeck in. I will definitely stay here again

Horrible place bad costumer service...check into my room with my children asked for assistance on help with the tv cause it was noting working guy at front desk refused to help said i don't do tvs and know nothing..very ignorant person i asked if there was someone around to help he muffed under his breath he's ready to be done with this place...not very professional ...then the lady said they will find someone...so i headed back to room wait half hr...went up to front ask if he had a clue of when someone would be able to help...he answer was i don't know i cant do anything about it...so moved me to a another room same thing so as i have my stuff already moved with kids i said this is doing the same all i need is a guide he proceeded to scream and yell at me that he cant do a thing...i felt extremely uncomfortable so i packed up my kids and asked for a refund cause i was not stay in a hotel with service like this...why am i being screamed at cause im asking for help..so he proceed to tell me that he can not refund me and theres nothing he can do we sat in lobby for 1.5 hrs till something got done..horrible person would not recommend this place the room was filthy dog hair, previous peoples garbage in the garbage cans bath tub grimy..and box spring looked like puke dried onto it!!! Very disappointed!! Needless to say we were gone bye 7 am

Nice and quiet, rooms are comfortable and everything is close by. No issues with this place so far.

Good sleep, I asked for a quiet room and they were very accommodating

Awesome front desk staff! Breakfast was quick and tasty?

I travel for work and stayed at many Best Westerns. This was by far the worst hotel. Service was slow and apathetic. The hotel gym was broken down and most equipment did not work. Breakfast was slow and dreadful. Room was dated 1979 brown velour. Checking out, they would not give me a receipt as I booked through Hotels.com. Just awful :(

Front Desk Man was terrible, everyone else was nice. Overall a bad stay be

Rude staff at reception, service in restaurant for free breakfast was very poor, entire restaurant unorganized or any process, appeared staff lacked proper training for serving etc. Took forever to get coffee, no clean tables and cold food. Breakfast should be an option rather than included in room price.

Great