Grand Hotel Downtown

Leider sehr kleines Zimmer. Lage okay , aber etwas weit vom Zentrum weg. Frühstück kann man nicht empfehlen

Es war unser erstes, aber sicher nicht letztes Mal in Amsterdam - diese Stadt sieht uns wieder. Das Hotel hat uns mit seiner Kombination aus Preis-Leistung und der relativen Nähe zur Altstadt angezogen. Dass es dabei auch noch sehr ruhig ist war ein Bonus. Die Standardzimmer sind verhältnismäßig klein, aber sauber und komplett ausgestattet, das Bad ist im Vergleich groß und ebenfalls sauber. Das Personal ist freundlich und kompetent - ob Kofferaufbewahrung, Sightseeing-Tips, Erklärung von Anfahrtswegen oder geld- bzw. zeitsparender Vorgangsweise - man kann wirklich alles fragen. Wer möchte kann auch diverse Unternehmungen und Ausflüge im Hotel buchen.

Would NEVER stay there again. We had family room no. 106. We knew it would be ground floor and face the yard, but never expected it to be THIS dark during the day, even if you turned on the lights! Turning on the lamps didn't help much because they are totally dim. Section with parents' bed (separated by curtain) has no window at all. Ventilation in the bathroom didn't work, so imagine 4 people showering. The place was like a steamroom afterwards. NO working WIFI, although explicitly advertised. Our bed squeaked loud if you turned, and our daughters' sofa-turned-bed was too short. Their feet hung in the air. At night you couldn't extra lock the door from inside which is unusual. When you turned the bolt, the door started beeping. During the first night, someone crashed against our door and walls in the hall and we really would have appreciated being able to lock our door. In the morning you're woken up very early by housecleaning staff as the room is adjacent to their storage room and to an exit to the yard through which people kept coming in+out (yard has access to street and other parts of the complex). The exit stood open almost every time we came back to our room, so the hallway was freezing cold. When we arrived, the hall smelled like cigarettes because a staff member smoked at the open door to the yard. Checkout wasn't smooth due to parking garage problem and printer not working. Absolutely not worth the 300 EUR/night (!) we paid and definitely not a 4-star hotel.