Where do I even start!!! We arrived late...around 8.30pm. To gain entry, we had to fight our way through a crowd of people enjoying karaoke that finished at 11pm. There was no reception and we had to ask a barmaid about our room. We were shown to the room and left to our own devices. I can only describe the room as "appalling". You can see from the photos that it was not clean. The television was dusty and had paint on it. The wooden windows were covered in dirt. The carpet was stained and the small hallway carpet was rippled and the floorboards were sloping, squeaky and close to breaking. The bed clothes were cold and damp and there was a dead spider hanging near a bedside cabinet. The bedroom furniture had handles missing, were dusty and the inside of the drawers had dead insects in and were sticky. There was also mould on the ceiling. There were laundry bags left at the bottom of the spare bed (it was a family room). There were no toiletries in the bathroom and the sloping ceiling above the bath had paint peeling and was so low my 6ft hubby couldn't use the shower. We had paid for breakfast, but apparently there was an issue with the gas, so they weren't providing food. On check out we wanted to speak with the owners about our issues, but surprisingly....the only person available was a cleaner! Their reviews were 9.6 excellent....only with fake reviews scoring 10!!! I stupidly didn't look at the reviews....won't be making that mistake again!!...or staying there again!