Hotel mit Stil und ausgezeichnetem Service.
Excellence Küche, sehr freundliches und zuvorkommendes Personal.
Ich habe einen Airporttransfer mit Verspätung gemeldet. Der Concierge hat sich bestens gekümmert. Auch habe ich nach der Abreise einen Ring vergessen. Es würde sofort danach gesucht und ich würde sofort vom Concierge informiert. Super!
Andrea, Reise (6 Nächte), 25. Juni. 2018
Beautiful hotel, but a disappointing experience. The purpose of my stay was to have a relaxing night of sleep before meeting up with friends for the weekend. When I checked in, the front desk told me that the restaurants and in room dining wouldn’t be open til 5pm which was disappointing because I had planned to have lunch at the hotel. Then I was woken up at 5am with a loud banging that went on every 10 mins or so for the next few hours. I called the front desk to report it and was told security would investigate, but the sound never stopped. I was frustrated because I really wanted to have a good night of sleep and I left more tired than I was when I arrived. Cherry on top was the coffee in the lobby was cold when I left. Overall it was a gorgeous facility but the experience did not live up to my expectations at all.
Katie, Reise (1 Nacht), 4. Juni. 2021
Addressed all COVID anxieties. Seamless, easy, clean stay.
Elizabeth, Urlaub mit Freunden (1 Nacht), 24. Mai. 2021
Beautiful, but not 5 stars
The hotel is gorgeous and the room was stunning; everything was immaculate and I felt very safe re: COVID. However, it was very disappointing for what we paid for a suite to celebrate our anniversary.
The TV froze every 5 minutes or so and there was a loud rumbling/roaring in the ceiling every 5-10 minutes. I think the rumbling was when the air kicked on in a neighboring room but it legit sounded like the subway. I could hear it through my earplugs at night.
The in-room dining menu is very limited and pricey - mostly meat options. It didn’t appeal to us, so my husband walked and picked up takeout (for COVID safety we didn’t want to eat out). We called down to the front desk to ask for utensils and were put on hold for about 8 minutes before someone answered! Then they told us we could only get utensils if we ordered room service. We had to wash, reuse and share a plastic spoon that I had used to eat yogurt earlier in the day. The Holiday Inn would have given me silverware!
Beautiful. But not a 5 star experience.
I’ll come back to try the Bar Room once I’m vaccinated but I would not stay here again.
Elizabeth, Reise (1 Nacht), 27. März. 2021
Very nice staff and beautiful old looking decor. It gets the basics right and sticks to it.
Romantikurlaub (1 Nacht), 14. Feb.. 2021
It was terrible we got woken up several times by people partying. I don’t recommend staying in the terrace room. It’s really small and people are being loud out there w Covid.
Sarah, Familienurlaub (1 Nacht), 17. Jan.. 2021
Streets were blocked. Legit irritating, nice hotel but doubt I’ll stay again.
Erika, Reise (1 Nacht), 31. Dez.. 2020
A Beautiful Property, Hospitable Staff
What a beautiful place to stay! Staff is incredibly helpful and service oriented. Location is near to a number of bars and restaurants offering togo and delivery during COVID. Would highly recommend this hotel to anyone looking for a fun downtown stay!
Michael, Reise (2 Nächte), 29. Dez.. 2020
The hotel is beautiful and really comfortable. The staff were incredibly friendly and helpful. I stayed two nights to work on an end of year business assessment so spent a lot of time in the room and really enjoyed using the couch and extra table for all my work. There is currently a lot of construction going on in the buildings around. It didn’t really bother me, but would be something to be aware of in case you need some extra peace and quiet during your days!
Allison, Geschäftsreise (2 Nächte), 15. Dez.. 2020
It was our honeymoon stay there. The reception did not offer a room upgrade which I would have been fine with even paying for it. Early morning at 6am there was construction right outside our window. So we only slept for about 5 hours. Yes they cannot control which days they will do construction but they for sure know there is a massive construction for a high rise happening in that specific side of the hotel. The hotel should have mentioned that and at the very least assign a room on the other side of the building so the noise is less. Literally when you open the curtain, you can see the construction. Specially when I told them it is a special stay there for us, we could have been in a less noisy side. A hotel at this caliber should have coffee or tea in the room as well. Yes they offered complimentary coffee in the bar room but because of COVID it is very risky to be near other hotel guests. Yes they check temperature upon check-in only but not all the time when others enter for a delivery or pick up something, at least that’s what we witnessed.
Reise (1 Nacht), 3. Dez.. 2020