6/10
The staff members are very kind.
Unfortunately one staff member, who is also very kind, does not speak English but often runs the reception alone. At arrival he completely bended my passport in an attempt to scan it with a device on his table. He first opened it like a book and then turned it over 360 degrees like it was a newspaper. This is unacceptable. I told him not do it but he did not understand what I meant. My passport had visible damage after that.
The size of the room is good for two adults, the mattresses are in good shape. I did not like the cleanliness of the room. On the outside of our toilet bowl was dried poop at our arrival and after two days I scrubbed it away on my own.
A lot of things are broken or not in good shape, e.g. damaged cupboards/shelves, damaged power cables patched with tape, which poses a potential risk for your life.
Food is ok, but often not warm enough. The meat was mostly tough. The sweet pastries were dry every morning. Little variety of dishes. I tried to order drinks on three evenings, but I didnât succeed.
No parking opportunities and no advice where to park from reception.
In summary, our stay was still ok for the price paid, but next time I would definitely try another hotel.
Alice
Romantikurlaub (10 NĂ€chte)