ME Cabo by Melia

They dont let a local friend that was visiting into the hotel without paying extra. Also they dont let uber into the hotel area to pick me up. They made me walk outside the hotel. Its the first time that has happend anywhere. Because local taxis have problems with uber. But i have stayed at other hotels in cabo and that has never happend. It was very disruspectful as a client

This was our second time staying at the hotel due to it being a great location. Unfortunately, after our recent stay we won’t be returning. The staff is very friendly and the hotels housekeeping is great. We left on a bad note after having gone to their “pool party” and ordering $200 worth of drinks which was honestly maybe 6 drinks. The price was not an issue at all but the fact that upon leaving tip our server was upset. She went on to tell us that we clearly we not happy with her service and that she was going to have to pay out from her pocket for the 6 (or so) drinks we ordered. After leaving 20% which is custom here in the US we were beyond confused and uncomfortable. This hotel should look into including tips in the total so servers aren’t trying to get bigger tips through harassment of people that are clearly drunk. We don’t feel comfortable returning somewhere we spent a week long tipping every staff that helped us to get treated that way. It felt very manipulative of the staff memeber i believe her name was Carmen, but i could be wrong.

Incredibly beautiful resort. Staff, especially Laura at the front desk, is incredibly kind, warm, welcoming, and knowledgeable.

I check in two days later and had this hotel prepaid however my room was still not available and I was checking in at 2pm. I spoke to Allen who was at the front desk that I had friends staying at The Cape and we are going poolside to the cabanas and will be buying bottles, however after we will be changing real quick in the room and heading to the Office next door for dinner. He said this is fine...as we are leaving the pool Cabana going to the room security stops us and there is a total of 6 of us going to the room to change real quick however we are stopped by security and they said no. I told them I spoke to Allen about this and he said it would be fine, I said we will at max be 10 minutes and on top of that I just spent $700 USD at the pool. Make a long story short they didnt allow my guest to change and very unprofessional. I will never stay or spend a dollar at The Me again. Extremely dissatisfied with this place.

music blares from morning to nite and staff is pushy to upgrade services