6/10 – Gut
29. Dez. 2024
Could be better…
Location, location, location, sadly for me that was about it! Waited to check in for about 20 minutes whilst the receptionist tried to sort out a guest whose booked room was in fact not booked. She was stressed and it showed, her manner was like barking at people. Unfriendliest receptionist I have ever experienced. Waited every time we returned to hotel at mostly unmanned front desk for our room key. We visit Vienna minimum 8 times a year to see family. I have stayed at most hotels in the immediate vicinity and have never been spoken to so disrespectfully. Room was tiny and could hardly move around the bed. Hotel was clean though. Room rate was high but we can understand because it was the week before Christmas and the city was very overcrowded. Have stayed at hotels from same chain where we were always treated well. Sorry to say I was unimpressed with this hotel.
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Aufenthalt von 1 Nacht
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