Hyatt Place Ocean City / Oceanfront

First time staying at this hotel. My expectations were that this would be a great hotel given that it's relatively new. The facilities are nice and the staff was exceptional. However, I was unimpressed with the cleanliness of the room and the indoor pool, as well as the parking lots. The room door on the exterior looked like someone had tried to kick it in. It had multiple foot prints on it and other markings as well as a couple of small dents. The room was not very clean, there were almonds on the floor between the beds and the air conditioner sounded like it was from the 1960's. I tried turning it off, but after speaking with someone from maintenance, it couldn't be turned off. The fan (even though you could turn it down) ran the entire time we were there and it was loud. Very odd for a hotel that is less than 5 years old. Last but not least, my daughter and I went to swim in the indoor pool. While it looked nice, the water was very hazy. Again, odd for an indoor pool and one that's not very old. The parking spots were very small and due to the layout, very difficult to get a full sized vehicle into some of the spots so I needed to park in their 2nd log which is a block away. Not ideal. The breakfast food was nice and had a good selection. Front desk staff was equally nice.

They was very short handed so check in @5 was more like 6. The flies in the room was way over 500. Asked for something to get rid of them and they came in with a rag swatting them. I took care of it myself

No information provided at check in, related to location of ice, gym, pools etc. Staff were not overly friendly. Odor noted at room entrance. Room itself was nice but overpriced. I was over charged but this was found and correct before I found out.

Had a great time. Friendly staff. Clean neat room. Loved the view.

Amazing place , great new hotel on the boardwalk . Breakfast was amazing ! e have stayed in 4 hotels on the boardwalk , this one was top notch !