BShan Apartments

We were greeted well and had a fairly straight forward check in process - we did not realise we needed ID to check in so additional paperwork was needed as we do not travel in the UK with a passport. The room was lovely although a little smaller than I had expected but nevertheless had everything we needed except some milk which would have been a lovely touch as tea bags and coffee were provided so milk would have been handy. It was an exceptionally cold time while we were in London and we could not get the room to heat up - after mentioning this to the staff they attended and set the thermostat to 30. Wow - you think, that must have been hot. It wasn’t it was just then a lovely comfortable room temperature so I was not surprised that we had it set to 25 and at that the room was cool. Great location - 5 min walk to the underground. Buses run frequently along the High Street and many restaurants and bars in the area. This is London so you need transport to get around but it is so easy. If we were staying for longer the room would have been ideal for up to a week but on a return visit I think a larger space would be better for 2.

Good location, nice apartment, good service

Excellent location and amenities. Greatest by very professional property manager and was extremely helpful. Highly recommend

It's location is perfect close to shops, restaurants, cafe's, whole foods ,underground train station and in an affluent community. The place is very cozy for a couple and has all the amenities. Would recommend having a hair dryer/straightener especially if you're traveling abroad. Other than that we were very satisfied with the service.

First time to stay at this property, and I was very pleasantly surprise upon check in....especially the reception. I travel almost 260 nights per year and I am very particular about the properties I stay. Upon checking in I was greeted warmly by a very helpful front desk manager, Lorentsa. She was able to provide helpful insight about the property, ensure the unit met my expectations, suggested ares to visit in the immediate area of London, and even helped explain other room types they have for my future visits. This is the type of above and beyond service that will have me returning to the property. In addition the room was very clean (property newly built), the bed was comfortable, kitche stocked with essentials and bathroom was spotless. Location is perfect. One block from lots of activity, but because it is removed from the main street it is very quiet...I slept very well.

Our recent stay at B’Shan Apartments was awesome...(Room 8 with two bedrooms). We were a family of 4 (with 2 teenage boys). The front desk staff was extremely helpful and she did her best to ensure we had an enjoyable stay. Without fail, she will always be asking if there were anything that she can do to help. It’s always nice to be greeted by her cheerful ‘Hello’ as we get ready to set off for each day. It is conveniently located near the subway, as well as there are plenty to do and see within walking distance. The apartment is clean, spacious, well equipped and so nicely done up – nice decor and we really felt at home. After a long day of exploring the city – it’s nice to come back to a comfortable apartment! A*+ for location, and A* +++ for service of staff...

Overall, with only one caveat, this is a lovely property. The location is fabulous and the place has been renovated top to bottom; everything is new and clean. The staff were exceedingly helpful and quick to address any concerns (initially both the phone and safe needed new batteries). The caveat: if you book the Studio Apartment, be warned this is on the ground floor between the entrance and the front desk. And the one amenity this lacks is sound-proofing. You will everyone arriving and leaving and the front door banging; as well as the desk phone ringing and the footsteps, furniture moving and other activities of your upstairs neighbors. So bring your ear plugs or pick a different room if noise is an issue.

Staff fantastic and very professional!

Amazing and lovely apartment. Would definitely come back again

This was a great find in a wonderful area- Kensington. Not large but well equipped, modern, comfortable and perfect for a family of 4 or 5. I’d recommend to anyone. This is an unassuming great find. The beds were comfortable including the sofa bed! It is about a 60 second walk to the nearest restaurants. The quiet young gentleman at the front was so hospitable and nice.