MONDRIAN Luxury Suites UNESCO Old Town

the location was right on warszaw square. We initially booked a 2 bedroom, but it looked at a side street. Laura allowed us to look at the 1 bedroom which was overlooking the square directly, and allowed us to move. We really enjoyed the location, the service and the building. Very nice, as it had a kitchen. . .and a great view.

We loved everything about this property from the location to the outstanding, very modern and beautiful apartment, excellent service from the start, he even checked to see how our trip was going

Loved the property and the proximity to city attractions. The apartment was clean and exactly like the reservation picture which is rare 😀 Laura our representatives was AMAZING!!!! Very knowledgeable, informative with suggestions for dinner as well as events around the town. Loved dealing with her in Polish and English😀👍 She made our stay that much more memorable! Thank you again for the experience and see you soon! 😘

The property was in an amazing location felt like we were part of a film set. Laura our host organised transport from the airport and gave us a lovely welcome,also checking in during our stay up make sure we had everything we needed. Really nice short stay

This place is a must stay. The accommodations were amazing and super clean. The location is 5 star and the management was super friendly. Thank you Laura for making our stay so great.

Laura assisted us with professional attitude, very friendly & punctuality We would highly recommend this accommodation.

WARNING SCAM!!! First off, it’s an old apartment building NOT a hotel, so it shouldn’t be referred to is as such. They are NOT associated with the actual Mondrian hotels just use their likeness (do your own research) this is how we got scammed. Most of the things mentioned about property simply DO NOT EXIST, which are standard for an actual hotel. Attached are the real pictures of the inside the property as they use fake pictures. We only stayed one night before we ran from there and didn’t get our money back ($3,700 total!) Watch out for SMALL PRINT also as they do NOT have elevators, so you will have to drag the bags up and down 6 flights of stairs or anytime you want to leave the “luxury” room. For airport shuttle they ordered old taxi. It is ran by one guy named Rafal as limited concierge but don’t be fooled there isn’t even an actual concierge desk nor bell desk! He only uses WhatsApp to communicate; not professional. “Limited” housekeeping and food service do NOT exist! When we ask about dry cleaning we were referred to a mall that was closed. They do NOT have a winery, business center, computer station, tours/tickets assistance, pillow menu nor hypoallergenic bedding. There is no heating other than the central air heating for the OLD building which means there are little radiators under windows but you can’t even control the temp hence ‘central’. Rafal lied to us via messages but when we complained again he came over and told us “too bad” in most rude way so we left.

The Luxury Collection Mondrian Market Square are beautiful apartments, luxury throughout. After booking Rafal contacted us to see if he could help in anyway, booking transfers etc. Before arrival he contacted us again with directions. On arrival he greeted us and showed us round the apartment, explaining all the high tech. The apartment provided an iPad and pocket WiFi for guests use. Apple TV, fridge, oven, hob, dishwasher, washing machine, toaster, kettle and coffee maker. Fully equipped. Every in the appartment was as good as new and spotlessly clean and comfortable and warm. Beautifully decorated . The location was directly on th Old Town Market Square , with an abundance of inexpensive, good restaurants on the doorstep. Close to the castle. The old town is the place to stay. We will recommend these apartments to family and friends and we are already planning a return visit with family. We stayed in the 2 bedroom old town view, which was spacious. The 3 bedroomed apartments must be amazing. Thank you for a wonderful stay.

Really beautiful apartment - in an absolutely superb location in the middle of the old town. Rafael was lovely - met us on time and was very easy to communicate with. Would absolutely stay here again - v glam.

Sensational is how I’d sum up my experience here. Location, view and the apartment was exquisite. I’d highly recommend and would certainly stay here again.