The Henrietta Hotel

The location is super convenient to so much of the theater district, Covent Garden, and the British Museum. The staff were supremely helpful. The room was gorgeous, and super relaxing--in fact the most comfortable mattress we've ever slept on. Would highly recommend, and would absolutely stay again!

Amazing, small boutique hotel, vintage feel to it- fully remodeled, all the chic without being old.. great location!!

I opted to stay at the Henrietta based on the incredible reviews. I booked a room for roughly $400 pounds and looked forward with anticipation for a great stay. The hotel is located on the busy and centrally located Henrietta street in Convent Garden. Getting there - the taxi dropped me a street away as it was heavily congested at 10pm at night. Upon arriving to the hotel - you’re met with an entrance split between a restaurant and the very narrow hotel lobby. I inquired about the noise level given the chaos of the street and was told that it should be okay. The rooms are small but with a good sized bathroom. The bathroom had a bit of a musty smell but I dismissed it. I ordered food which arrived promptly. The cocktail selection was a definite plus. Service was prompt and well delivered. The issue: My room was right next to the hotel’s bar. The music was incredibly loud. I was woken up after an hour of sleep. After letting the hotel know on 2 occasions the volume of the music was reduced however it was still very uncomfortable. I was up was another hour and half on the brink of tears as I was traveling for over 3 weeks for work until the music stopped. After again speaking with the hotel, they didn’t seem to care much. For the price, its simply not worth it. I will never stay at the Henrietta again.

We have just spent a one night stay at The Henrietta for a theatre trip to celebrate my husband’s 50th birthday. I chose the hotel from photos and reviews on-line and really wasn’t disappointed. We stayed in room 16 on the 4th floor which was lovely and (important for us) quiet. The bed was the comfiest we have ever slept in - absolutely wonderful. The only thing that tainted our stay was the unfriendly ‘welcome’ we got when we arrived at 2.30pm and thought we would ask if our room was ready yet. Absolutely no problem that it wasn’t (given that check-in was 3pm) but the young female on Reception did not greet us warmly or smile at all and was quite ‘cold’. She just said we were too early but we could leave our bags and should come back later. We went away for a coffee elsewhere, feeling a bit apprehensive about the whole booking and where we were going to be staying. This proved to be misplaced thankfully as, on our return, a lovely gentleman was on Reception and he even wished my husband a happy birthday. We had a late post-theatre cocktail in the bar which is lovely and recommended. Apart from the initial customer service ‘blip’, this was a great stay and I highly rate this hotel and would definitely come again.

Really nice Boutique Hotel in a great location. Warm and friendly staff perfect for a short stay

Very nice, comfortable hotel. Staff were very helpful.

Very convenient location. Room was comfortable and quiet with an excellent shower and superior bed linen. Room decor not entirely to my taste- the Art Deco bits were fine but the 1960’s coffee table was a little out of place. Very well stocked mini bar, but not enough tea bags and staff unable to supply semi skimmed milk. All the staff were lovely and helpful though. Food in the restaurant was very good and actually not bad value considering the location

Fantastic hotel and excellent staff and service. Great location right in the heart of covent garden.

This place is the sweetest best lil spot! Can’t wait come back!

in a word- Perfect My mother and I stayed for 3 nights in this small and charming hotel. we were always greeted by friendly and helpful people, our room was clean and beautiful with THE MOST COMFORTABLE BED!!! and the most gorgeous shower. we did not eat at the hotel but i wish we had, the restaurant always seemed somewhat busy which is a good sign. they had a small bar area for pre-post going out drinks. the neighborhood around the hotel has tons of shops and restaurants and places to go, and you are not far from the main drag and public transportation. it was about a mile or so walk to the the London eye, Buckingham palace and less than a mile to the river and south bank definitely stay here!