PROS
1) Geral works in the bar/restaurant, and is a great asset to this place.
2) The view
CONS
1) awful hard beds, gave us neck/back aches
2) massage terrible, boyfriend felt the gentle caress, short gasping breath, trembling hands, and sweat falling on him from masseuse victor.
3) Diego at front desk does not care. Not into customer service.
4) awful food. Ceviche with bones in it that one could choke on. Thai curry inedible. Dessert with nuts that people aren't made aware of, beware if have allergies, as Diego won't tell you about it.
5) water pressure is a trickle in sink and shower, room 3.
6) did not get the Expedia VIP benefits of $23 food discount