Pestana Casablanca

It was beautiful getaway from live and stress but the only problem with the hotel is the services they are always late but after all nice experience

It was not as much as I thought, everything is old. Overpriced

The location at the beach was what I wanted although the building and rooms were a little tired. The room price was almost as much as the Four Seasons nearby, should have just gone there instead. The breakfast was passable. I was unhappy with the guide that they gave us, he was really just a driver and we should have just taken a taxi. It was overpriced and felt like the guide tried to extend the time so he could charge us more. The price they gave us was different than what was in the front desk but we didn't see it until the tour was done. I was unhappy.

The place is amazing, service was good.

The place was clean and the staff was very friendly. I wish I could have stayed longer here. The surrounding area is not the nicest since it is extremely dirty and polluted in Casablanca itself.

Absolutely loved the stay. The rooms were spacious, appointed with some of the best fittings and amenities. Customer service was par excellent and the view was breathtaking. Will definitely visit Casablanca and this same hotel Pestana again very soon !!! Cheers, keep it up !

Very good service with Omar in the guest relations. He was a great help for me!

Frontdesk is not very friendly. And didn’t help with anything. Like a ghost hotel, can find anyone.

The hotel staff were great, very service oriented and freindly. The only issues I saw were the condition of the rooms. Doors that did not close properly, lights that did not work, no utensils for cooling or even preparing take out food in the kitchenette area (part of the reason we wanted this room). The loca area is nice with a few good restaurants and some shopping in a mall nearby. The hotel is not exactly close to the city and staff might have been better trained to offer suggestions for tourism. As it was we went to Ricks Cafe for lunch with was great, but after that, the directions we got (or lack thereof), led us into the Medina where as westerners, we were obviously not welcomed. We were only there 2 days on layover from Cape Town to Lisbon but the genera consensus is never go back. Would I look at Pestana hotels again? Yes, with lowered expectations.

Despite the impressive amount of staff on the floor, service can be really slow at times. Otherwise nice hotel. Very comfortable bed however the sofa bed was not so comfy.