Eco Arenal Hotel - La Fortuna

The room was not what we paid for! Our room was supposed to have two double beds. The a/c had not been put on and when we arrived after driving 3 hours we got to our room to find it like a sauna. This at 8pm was not pleasant. Secondly the walls have large gaps around the A/C and front door which waste all the cool air. There is no place to put your clothes. No closet or dresser! The toilet didn't work too well, and you have to put toilet paper in a waste bin. The TV was not receiving a signal and no one could help us with that. After two days I figured out that it was a tree branch in the way, no big deal. . but there was no one who was of any real help. The town has little in the way of entertainment and it's dark at 5:30 La Fortuna is NOT a family town after dark.It is nice to visit and do the hikes and take in the scenery. A TV would have been helpful. Diego was very helpful at the front desk but he was only there the first two days. After that the front staff was of little assistance. The gardens are gorgeous and maintained with extreme care. The grounds are lovely and teaming with wildlife. Cleaning staff were very nice and kept our room tidy. Kitchen staff were very pleasant and the food was appreciated! We've been to Costa Rica before this trip and our experience helped us this trip. Driving here is dangerous and requires patience and skilled driving. Every excursion from Fortuna takes hours to get to. The town itself has only one decent adult night spot

I booked this hotel visit last moment without any guidance. It's a reasonable place, clean and safe. The beach is great and surf lessons are available on site.

This property is out of town. No walking to anywhere. They use the word 'eco' extensively, but 10 minutes after we forgot our reusable container at breakfast with a strudel from last night, it was chucked into the garbage..? OK place to be if you are looking to be further from shops and have own car.

This is a nice little collection of Cabinas a short distance from downtown La Fortuna. However, a vehicle is required to get anywhere -- nothing is within 1 or 2 kilometers. The place is quiet, neat, and clean... nothing fancy. The on-site outdoor restaurant was pleasant, although the operating hours are short.

great eco friendly villas. friendly staff. clean and has aircon. nice breakfast.