Great Northern Hotel, a Tribute Portfolio Hotel, London

The room was the smallest I have ever been in. It was the top floor and it felt like I was in an attic as the ceilings were so low and uneven. I hit my head multiple times throughout my stay. There was only one tiny trash bin in the restroom and the bed was not as advertised- it was not a king size bed. I feel the description of the room is not accurate as I heard multiple guests complaining about the same thing with the reception desk asking to change rooms due to that reason. The location was good, but will never stay here again.

This is NOT a 5 Star hotel, it's a slightly shabby 3 Star, at best. We booked a King room - The room had a queen - I went to desk to ask if we could switch - the snarky reception clerk said that she'd show me a king room - it was exactly the same as the room we were in and also had a queen bed in it - she showed me another room, which was unmade - and also a queen. She said, "Oh, we have lots and lots of complaints from Americans about the size of the beds." Unsurprising, since there's a difference between a King and a Queen. We checked in very late at night, and were leaving very early in the morning, so didn't look for another hotel. We spent a crowded and sleepless night in a queen bed. The hotel is also worn - stains on the curtains and carpets. NOT worth it, there are many other options for quality hotels in the area.

I love this hotel and hope to use regularly on trips to London. Fun, good value and fab rooms. Only criticism is that the music is too load in the bar and I would prefer funky jazz but that is just my taste.

A comfortable stay however, it was surprising to have a room in a hotel of this standard and price to have a room where the bed was against a wall, meaning one of the occupants had to climb over the other to get in or out! I had only seen this before in a low cost hotel or a Hub type accommodation. The shower was great, which made up for the bed situation. Overall OK but left us a little underwhelmed.

Not able to get out of bed on both sides so had to disturb my wife when getting up in the night. Also the electric blind worked well but the electric curtain did not and so there was quite a bit of light in the room during the night.