Coastal Palms Inn & Suites

The accommodations were very nice, our suite was perfect for our little family of 4. There was only one issue with the ac unit in the living room, it had leaked water all over the floor but I think that was caused by someone leaving it down too low for who knows how long beforewe arrived, the carpet dried after we set the temp up a bit and swithched it to auto instead of constant.

Outside could’ve been cleaner. Trash cans were overflowing but rooms were nice!

Super nice staff. They have complimentary small beach chairs, which was perfect because we forgot ours. They offer free bagged ice. No breakfast though, but thats ok with us. It is a no smoking property, so you have to make your way downstairs for a smoke. Overall, we would stay again. Half a block to the water

The staff was friendly and very helpful. I injured myself on the beach and the staff got me a first aid kit and wrapped my finger up for me. They always responded quickly and res pled any issues . The beds were a little hard and the walls were thin but the room was clean and neat. Great location and within walking distance of many attractions. The gym opens at 10 which is a bit late in my opinion i feel like it should open at least 8 am. Other than that a really good experience for the price

Stay started out well with a nice clean room. But coffee & towels were not restocked, had to go down to desk and get more towels. Also OUT of coffee filters whole holiday weekend (thur thru mon) so had to go down to lobby to get cup of coffee. Excellent location and premiere restaurant below hotel (Crabcake Factory). Overall decent stay but lack of maid service and amenities detracted from stay.

Accommodations were great! Rooms were clean!! No in- room maid service due to Covid but still able to get the things we needed, I.e. trash bags, towels, etc. Pool was very cloudy and film on top. I’m sure from sunscreen and lotions but didn’t see a change in it from beginning to end of trip which was disappointing. Also no one wiping down outside pool furniture after use. Overall however it was a great place and I’m sure we would use again.

The bathroom could use a closer cleaning especially behind the door. The fridge needed defrosting. I didn't know that daily cleaning wasn't happening, so that was a little of an adjustment.

I liked the proximity To everything. The Parking spaces were small and only several spots could hold a Yukon and therefore searched for parking a lot. There wasn’t enough carts so at check in over an hour was wasted with trips up and down carrying our luggage and supplies on multiple trips. There is no ice machine so it’s inconvenient to keep going to the office for ice and linens since there isn’t daily maid service. The elevators remained dirty for 4 days. Everything else was fairly clean. The bathrooms are too small for someone 250 Lbs or more and would not recommend the stay because the door can’t shut and one can’t live around if too big. Also, if you use hotels.com To book beware. My price increased by 333.00 after I checked in.

Room was clean, sheets were fresh, good amount of towels and the room was quite accessible. Only hiccup was requesting more towels (since room service isn't daily with Covid-19) took about 30 mins to arrive.