Ivy Boutique Hotel

Preis/Leistung stimmt überhaupt nicht. Personal könnte sich an anderem Hotelpersonal in Chicago ein Beispiel nehmen

Front desk customer service was nice and friendly, however walking into the hotel it didn’t feel really clean as in the floors were pretty dirty, glass doors with marks all on them, and smelled a little bit. When going up the room on the 9th floor elevator was pretty quick and easy and you do have to have the room key to go up, my room was on the corner and the room right next to us welllllllll.. let’s just say we heard them just walking down the hall the room. Walls are pretty thin all in all, heard music basically the whole night. Ran into some issues with my room key not working. The roof top was basically closed, closed really early and early than what they said so couldn’t do much with that. Bathroom was nice and shower was nice and hot. Overall, I most likely won’t book again. Ok stay.

It was nice and comfortable, thanks

The hotel was pared down due to COVID. No valet parking. The walls are paper thin so we could hear any conversation near the elevator. So despite the fact that there were only 5 rooms on our floor, even normal volume conversations by guests would disrupt sleep. The room seemed clean. Interactions with staff could be handled contact-less. They had sanitizer in the lobby and adhered to mask polices. They asked guests to adhere to mask and social distancing policies to the dismay of guests that were before us at check-in, delaying our check-in. I appreciate that the receptionist adhered to guidelines and felt sorry for him as he handled the non-compliant guests.

There is still a issue with the tvs in the room.

Bathroom floor was dirty. Stains on the desk. Construction in the hotel woke me up at 7am. Latest check out is noon. Staff I encountered on the phone and in person were not warm and welcoming. Shower is fantastic. Lighting in the bathroom left room for improvement. Bed was nice and comfy. No robe in the room. Temperature was easily controllable.

Nice property!

Amazing rooms and great staff made this a great "staycation"!

If TV is everything for you, then Ivy will disappoint. That service has been down for weeks. It wasn’t a dealbreaker for my 4 day stay because I was attracted to the modern and generous room accommodations Ivy provides and my expectations were exceeded. Every hotel has stripped down amenities due to COVID-19 and Ivy is no exception. But despite all of that, I was still able to enjoy my stay and I appreciate Ivy for doing all it could in making that experience count.

Place was nice, but it would have been better if they would have mentioned that they had no Television service for a while.