Palm Beach Tenerife

Great location and view 👌 Stinking room. Cleaning service so poor.

Online reviews had me wary of this place due to issues with noise and dated decor but we arrived in a modern, clean reception with friendly and efficient staff. The room (2 bedroom suite) was also clean, spacious and well presented. The pool area was decent with a large pool, kiddy pool and hottub area as well as a covered area with games (table tennis, boules). Activities were provide by staff daily (e.g. water polo) and there were plenty of sunbeds etc to go around. The hotel is right on the seafront with excellent views and access to both the beach and local services. Waterparks and attractions were within walking distance of the hotel The wifi in the hotel did work but was somewhat slow but local 4G access is excellent so not an issue. Due to the proximity to the strip there is some noise at nighttimes but it is not excessive and the glazing in the room was decent enough to filter most of it out.

Hotel is across from the beach.building work next door so a lot of dust by the pool.the concierge desk is one to stay away from,they are so nice but they really just want your money.dont go to the keys concierge meeting that they offer ,it's a scam.hotel staff are lovely and very helpful.

OK. We were a three adult party - no bed made up, no sheets or pillows left nor towels or toiletries for third person - not very welcoming. Room old and hardly any bulbs worked and were not replaced. Chairs around table very old and uncomfortable. Usual fight around pool for sun beds and towels put out really early. No information given at check in re facilities except how much dinner was. No air con in gym and a lot of machines not working. Glasses found in pool in mornings as thrown in by stag/hen parties from high balconies. Not a great incentive to swim! Saw a boy with a cut foot and the blood he lost was not cleaned up. Hot water ran out very early in evening so cold showers! Wi-fi not available as stated in rooms - occasionally able to connect. Location was fabulous for beach, shops, restaurants and trips. Book trips outside as the Hotel ones are a timeshare connection.

we found hotel clean,every day...nice poolside,,,quiet during the week,,,but a bloody nightmare at weekends ,,stag and hen parties,,poolside a mess,noise unbelievable,spolied part of holiday,,so not for a relaxing holiday .for 2 days of week ..but all people have own ratings,,area is good ,plenty to do,staff were great,,,concierge ,,watch ,,the,re time share ..knock your door about stay ,,then try to sell hotel group acccomodation,,,anyway .still worth the stay,,can get cheaper places .same ratings