Hôtel Paris Bastille Boutet - MGallery by Sofitel

We stayed here for four nights on a vacation. Overall, we really enjoyed our trip, but the hotel was not quite as advertised. For an advertised 5-star hotel, it was not quite up to par. Overall: + The value for the room was good, possibly due to it being a bit further removed from the city + The location was great! It was a short walk from the Feidherbe / Cheligny station which took only ~15 minutes to be in the center of the city. Plus there were lots of good restaurants around the area. + Everyone in the hotel was very friendly. + The room was quiet even though it faced the street, and the bed was a dream. + The bathtub is like a spaceship, so if you take baths, get ready for an A+ experience. - The internet was really slow and inconsistent. If you are trying to work from the room, be careful. When we mentioned it to the front desk, they were of limited help in this area. - The rooms were clean, but we had issues with both our tub and our room sink. When we asked for them to be fixed, it took two days to get fixed. - The overall feel of the hotel was not a 5-star experience in my view; more like a 3.5 or 4-star experience. Everything from the check in, to lack of concierge, to lack of unique touches (e.g. turn down service) makes this feel short of 5 star experience. Overall, this was a completely fine place to stay. However, I think the billing as a 5-star place is probably a bit oversold.

Pretty good property but for 1 key issue - the bed is much too soft n is so worn that the 2 sides slopes outward. Difficult to have a good rest. The stopper in the sink can't be released for water to drain. The onlu solution is to pull it out completely. Irrespective, the Front Desk staff were all very helpful n made the stay enjoyable. Proximity of the hotel to line 1 metro in these days is a blessing.

Great professional and welcoming service. Location close to metro, neighborhood bistro and restaurants. Good breakfast buffet:

Beautiful hotel in a nice area of Paris though it’s not central. However, you are about two blocks from the 8 line and a longer walk from other metro lines. The hotel was bigger than I usually see in Paris and the pool and sauna were nice pluses. The staff was super friendly too, especially since I don’t speak French.

Very good