Selman Marrakech

Etwas abseits der Stadt - sehr ruhig. Super Brunch am Sonntag

Delightful hotel. I would not say dated, more timeliness. Very friendly staff; very stylish and fun fellow guests. Short trip from airport. Slightly longer trip to Médina.

Has the Selman the potential to be a world class hotel, yes absolutely. Is it there yet, no. I would like to compliment ms Oumalaz who served us at their Assyl Restaurant. She was world class (and she will probably be nabbed by a competitor very soon), Sara who made marvellous omelettes at breakfast and Fatima at breakfast did provide us with a great service. I like the interior. The ambiance is great, the selection feels truly authentic maroccan. So what is missing? The service and the attentiveness of the staff. A few examples: We got there around check in at 15:00 and the room wasn’t ready. We waited for 35 min before we were told they couldn’t get us another room or when our room would be ready (In the end we did get our room 90 min after official check in time). We were recommended to sit in the lobby and wait, or catch lunch at their Pavillion. Getting the right level of service wasn’t easy. We didn’t get our drinks until 15 min into our meal. The napkins came at the end of our meal and they charged us 80 USD/person for the meal. The pool area is maybe a bit simple for a hotel at this level in terms of staff and interior and doesn’t carry the attention to detail as I come to expect from hotels at these level. Almost all seats on the sunny side had used towels and not cleaned up from the prior guests so essentially all free seats, some 20 of them were not cl

Everything was amazing but the menu by the pool is a bit too fine dining. Abdel is very nice for service and the checkin by the pool in the sunshine was a nice touch.

the hotel is absolutely beautiful. i stayed in one of their suites which was very nicely decorated in traditional Moroccan design and was very spacious. Sushi restaurant is great the following are the disappointments: too expensive - the Riad I stayed at the Medina @ EUR140/night provided a delicious Moroccan breakfast and the Selman Marrakech @ EUR1000/night charged a significant extra amount for breakfast. The Selman Marrakech has a horse show that is open to the public. it was on the same night as I arrived and they informed me that there was no more room for the show. I suggest that the hotel would think about accommodating their own guests before allowing non-guests access. the hotel is in the middle of nowhere. you need to take a taxi anywhere you want to go. Room service takes an excessive amount of time. perhaps due to the extensive number of rooms in the hotel.

The location is about 10min away from the city center. Great pool and nice compound. They also have beautiful horses on site. Our issue was with how the staff dealt with the cockroach that was found in our room. For a 5 star hotel we were not expecting to find that in our room. The staff didn’t make any compensation while we were there and shrugged their shoulders. It wasn’t till after we emailed they offered a free night for our trip back which could be never. Also we had a number of bill issues. Make sure to double check your bill as our rate and multiple chargers were incorrect on our bill.

The most elegent and beatifully done property outside the medina....huge but very private.few minutes to all marrakech attraction.

We had an amazing stay at Selman, the hotel is very beautiful and attention to detail exceptional. I particularly loved the advanced riding lesson. I don't have any criticisms, my only feedback is that I would like a more varied menu, especially for during the day when you would like some simple flavors, more cosmopolitan and light bites by the pool rather than fine dining and relatively heavy flavors and dining such as Foie Gras which I am very much against anyone for animal welfare reasons. The Spa and all other areas exceed expectation. Overall beautiful and very friendly, accommodating staff.

Amazing staff and Hotel