Fantastic hotel, clean room, excellent service and location!
Romantikurlaub (3 Nächte), 1. Mai. 2019
Wir hatten das Hotel wegen der Möglichkeit Tischtennis zu spielen ausgewählt, leider war das Netz während unseres Aufenthaltes kaputt. Ansonsten ein sehr schönes Hotel.
Romantikurlaub (3 Nächte), 14. März. 2019
Best place for a cappuccino and spending the night
Very lovely and perfectly located hotel. Outstanding service at the breakfast provided by Guiseppe. Probably the best Cappuccino outside of Italy.
Sascha, Geschäftsreise (1 Nacht), 12. Okt.. 2020
Agréable et de très bonne qualité de services
L'hôtel Ampersand est très bien situé. En effet, il est situé dans un quartier très agréable, près des musées et sur une ligne de métro directe pour Piccadilly ou Victoria Station.
Jean-Pierre, Romantikurlaub (3 Nächte), 26. Feb.. 2019
TV broken , moved to other room, AC broken n also TV did not work ! Too hot could not sleep! My daughter complained all night. Terrible
Junko, Familienurlaub (1 Nacht), 2. Juni. 2021
Great Couples Night
Really great hotel. Staff are very friendly and helpful. Got an upgraded room without asking which was really nice. Decor very chic. Bed was great and really comfortable. Only slight hiccup was the charging port/ plug socket in the desk was loose/faulty.
Abhay, Reise (1 Nacht), 30. Mai. 2021
Lovely hotel, friendly staff!
The hotel was absolutely lovely and they put us in the most lovely room! When asked how the room was I mentioned it was perfect but I had been hoping for one of the big walk in showers (ours had a bath with shower (which also had a TV in it), we'd already left the room but the staff kindly moved all of our things to a room with the walk in shower. It was silly of me to say really as the 2nd room wasn't quite as luxurious as the first, it was smaller and at the back of the hotel - nonetheless, it was still nice and they'd been so kind in accommodating us! With that being said... I'd say trust their judgement, I certainly will next time! The bed was super comfy, my partner wanted to steal the pillows! The breakfast was delicious! The hotel staff were super helpful and welcoming! Couldn't ask for more really! Thank you! The only thing that would have been helpful to mention is that Kensington South tube Station is closed until 2022 so that meant it wasn't the 2 minute walk that I expected but around 7/15 from the other tubes - would have been helpful to know in advance but didn't ruin our trip.
Sophie, Reise (1 Nacht), 30. Mai. 2021
The staff were absolutely amazing! So so friendly and accommodating. They made my partner feel very special on his birthday. The room was perfect too. Thanks so much!
Kali, Reise (1 Nacht), 20. Mai. 2021
The Ampersand remains my favourite hotel in London. The service is just faultless, they’re so personable and remember us each year.
The room we stayed in this time (314) was lovely. It’s in a great location, perfect for strolling to Kensington Palace/ High Street or Harrods
The staff are the most wonderful people and I wouldn’t stay anywhere else now.
Neesa, Familienurlaub (1 Nacht), 3. Dez.. 2020
I don't often get the chance to stay in 5* hotels. If I do, they tend not to be in London. It's purely a cost thing. However, the lockdown and reduced visitor numbers mean that rooms in London are a bit more reasonable at the moment.
This is completely the point with the Ampersand. Usually this 5* boutique hotel is completely out of my price range. It is a hotel I have looked at staying at previously but didn't. I'm really glad to have had the chance now.
This is what a five star hotel should be like. The staff were courteous and helpful without being over bearing. The rooms were clean and well maintained. The bed was luxuriously comfortable. The little desserts for my arrival were sumptuous.
It was quiet and unassuming. As a business traveler I revel in this. Sleep is necessary.
I hadn't stayed here before but I would stay here again; and take my husband.
I recommend even spending just one night here - it's worth the cost
Noreen, Geschäftsreise (1 Nacht), 29. Okt.. 2020