When we booked through Expedia, the total was $160 per night. We entered our credit card info, and received an email that said âthe Total payment was collected by the hotel.â
On the last day of our stay, we went to check out, and Iâll spare you the details of the stay), we were told we needed to provide payment for $210.25 per night.
It was 3am, and our cab was waiting to take us to the airport. We told the concierge that we already paid, and that we could NOT miss our flight (OR stay another day in that hotel or city). He said that he would call the police if we tried leaving without payment.
Again, as far as Expedia told us, we had already paid in full.
The trip was so awful, and having the hotel staff that we couldnât leave until we came up with over 2,000?!?!
I did not have the cc with me that I used to book the stay.
We were forced to make phone calls etc to come up with the payment in order to make our flight.
This is the point: when I booked through Expedia, it was advertised as $160 per night.
When we were checking out of the hotel, it was suddenly WELL OVER $200 per night.
False advertising, and a terrible experience.
