Les Jardins de l'Agdal Hotel & Spa

One of the best hotels i have ever stayed in. Absolutely gorgeous, so traditional but also with a modern touch. I was treated so well by staff. The quality manager, Tariq, was amazing - he looked after me and made me feel so welcome. Pool is lovely, food is great and lots of choice, breakfast the same. A lovely stay and i am hoping to come back again later in the year.

We stayed in this hotel for 6 days during xmas break but was really disappointed with the service. Right from day one our

I didn't know anything about this hotel prior to choosing it. Didn't even read the reviews. I needed a hotel because the accommodation I had lined up was not good, so I chose this blindly. And this hotel was very very very nice. The staff were friendly and went above and beyond to even bring me free room service at 3 a.m. a couple of times because I was fasting. The rooms and areas were clean and nice. I liked it very much.

The front desk staff were very poor especially later in the day after check in when asking for towels etc. Nobody was prepared to help. In fact we got waived away by the afternoon male staff. The restaurant and bar staff were good apart from the clash with Ramadan food time when there was no bar service. They all stopped at once. Again we got no satisfactory answer on this

Really enjoyed it. Great pool. Looks a little tired but still fab. We upgraded to all inclusive which I would recommend if you are staying in as drinks are more expensive than London. We had just climbed Mt Toubkal so this was a respite hotel after the trek for which it was perfect. May be a bit far from town centre but a taxi would do the trick.

Hotel was fairly shabby, although the rooms were large and the building attractive. After a delayed check-in I was shown to a room that was half ready (pillows missing from bed, etc.), although that was rectified reasonably quickly. Staff offered no help with taxis or transport, and were unwilling to provide access to the advertised business centre for printing facilities. Overall I didn't feel there was value for money, and I would not stay here again.

Very disappointed!

We got there and the receptionist told us that there was no room available. We then booked online and went back with our confirmation number. She made us stay in the lobby for 2 hours even though it says online that the check in is at noon we got in our rooms at 4 pm. She also told us that she was going to give us the paper work to fill but then she forgot and got back to us after an hour. Overall the pool was full of long hairs, the chairs around were dirty, the soda machine was full of bees and the hallway was smelling like fish.

The hotel is absolutely beautiful and the room we stayed in was spacious, very comfortable and cleaned daily. The hotel staff were nice enough to print our boarding passes out for us last minute. The buffet breakfast was lovely with a wide variety of different options. There is a supermarket about a 5 minute walk from the hotel, although there is a good choice for Room Service available if you prefer. Be mindful that when coming from the airport it should cost about 100 Moroccan Dirham (10Euro) as we were ripped off by the taxis at the airport, who charged 250.

The hotel was awesome and the staff were accommodating and kind. I would like to especially mention Ms. Shaima at the main restaurant for making us feel at home. We were in Marrakech to attend to a family emergency. We now realize how helpful the hotel was in offering the comforting, hassle-free stay we needed.