The Vijitt Resort Phuket

Friendly and helpful staff. Customer Services prompt at sorting out any problems. Well maintained, clean site and villas. Large size infinity pool. Plenty of low key activities going on during the day. Wide ranging breakfast foods (plenty of fresh bread and butter) - even had unfrazzled bacon slices!! Dining and drinks above average price, but generally well presented. Shuttle buses during day to local areas. An excellent place to stay.

Good stay Will consider to stay here if revisit Phuket Staff are very friendly...

Not a bad resort for the money, but in desperate need of a renovation/upgrade. As this resort stands, it would not be rated above a 3 star by Western standards. The soft furnishings are outdated or faded, pool deck chairs are worn and many should be replaced and there are many signs that basic upkeep has been ignored for a number of years. The checkout process was disappointing. A second verification of mini bar usage had to be done while I waited in the lobby - 15-20 minutes. The lobby is not air conditioned and a simple question or charge to my card after checkout would have been more consistent with other hotel guest experiences rather than being made to feel like a mini bar thief suspect. Outside dining options are limited. Resort dining options are varied in quality, but overall satisfactory.

The rooms were outdated and uncomfortable; windows were unclean; wifi was slow and we couldn't call each other from room to room; and the view where we stayed was nothing like on the website. There was no breeze at the resort which was full of mosquitoes and hence smoke to get rid off them at dusk. Overall, old and overpriced for what it is.

Let me start with the cons and end on a good note. When we first arrived, we were greeted with a very lack lustre staff. Through out the entire hotel stay, most of the staff seemed like they couldn't be bothered. The level of English wasn't very good either. The front desk staff's overall attitude often times made us feel we were annoying, lots of stares and eye rolling. The hotel rooms very very spacious. The wifi in the room went in and out. And during our stay, it rained during the middle of the night. Due to the constructions of the roof, the rain noise was very loud. We were all woken up by the rain falling on the roof tops. I felt like I was camping. And to make matters worse, they charged us for a laundry bag. Which one our my friend took and kept for her dirty laundry. The cons, The staff at the V spa were fantastic. They were kind, soft spoken and very helpful. The staff at the restaurant were also very nice. The food was good. However, they don't have a 24 hour menu. Overall, The hotel was quite pricey for the service and the location was quite far away from the major towns but it's very close to Nai Harn beach. The hotel grounds were very extensive. I just feel they could invest more and create more dining options for their guests. There's only one big area with the dining and bar.