Milliken Creek Inn & Spa

Great property on beautiful grounds. Our room was small but very well appointed and comfortable. The staff was extremely nice and accommodating and the property had lots of nice touches like included breakfast and a wine and cheese party one night.

The service was terrible. For $600 a night, I expected better. We were asked to carry our suitcases up the flight of stairs to our room - no bell boy (not a big deal but for this price point a bit unusual). The old lady at the front desk was quite rude and unhelpful. The general attitude was “yeah, I get your point, but you’re going to have to live with it). They also would not accommodate a late check out. First their check out time is earlier than almost any other hotel (11am vs 12pm at most hotels). We were visiting for a wedding so expecting a late night we requested a 1pm check out. Upon checking, were informed that they could only accommodate 1 hour. If we really needed the additional hour because the hotel was fully booked. If we wanted a 1pm check out they would have to charge us an additional half day. This made no sense - if the hotel was truly booked then a late check out should be impossible - I’m not sure how charging us for half day solves that. We checked out and went to another b&b in the Russian river called farmhouse inn - the service was night and day. The checkout was also 12pm and they happily accommodated is for a 2pm check out. Milliken is charming but for this price point there are a lot nicer / friendlier and more service oriented hotels in Napa. Never coming back! Btw - this was our second visit. We were here in 2016 and the service was much better!

This was probably our 4th visit and it was as nice as ever. We love the personal attention and feel so welcome when we come to Napa!

Beautiful hotel with great rooms and amazing staff. Only issue was noise coming from the room upstairs. I think the people above us were part elephant. Location wise, there isn’t anything immediately around but downtown is about a 30 minute walk and everything is very lyft/Uber accessible. Breakfast was amazing.

We like the facility that we stayed. It was a great experience.