Disney's Grand Californian Hotel and Spa

This is our favorite hotel to come to when we go to Disney. It’s worth every penny. Conveniently located and the rooms are spacious and very comfortable s

Stayed for 3 nights. Overall it is a really nice hotel with a great location. We pay the crazy price only because of the location. We have 2 young kids and staying off property is a little much with the walk. It’s nice to stop back st the hotel if they need a break. The value for what you get is ok. The rooms are nicely remodeled but nothing better than other area hotels. Service is always good being disney. If you want convince to the park and downtown Disney then pay for this hotel. If you don’t mind a 10-15 min walk then pay 1/4 the price and stay just outside the park! Nothing bad to say about this place.

Mix up on room text assignments which meant standing in a long line twice instead of oncenfor check in. Happened to half the guests so everyone had to re check in.

Checking in service was long (waited 30 min). And when we ask if they can extend our stay for a few hours before checking out (our flight was cancelled due to plane maintenance), they said it’s availble and it cost $120. We are not going to pay that much for a few hours!!???

Service was a bit slow upon arrival and some guest services staff are rude.