Hotel Chalet Swiss

The hotel has a beautiful traditional Swiss architecture and the front garden is an immaculate treasure. The ladies at reception are incredible, helping us make our dreams come true by connecting us with all the things we wanted to do in the first few minutes there, and giving us discounts for most items. Breakfast was okay, but free which helps with expenses. The only negative happened as we checked out. They asked us to wait awhile, making us quite late for our next stop. We waited and eventually the owner accused us of breaking a bed. We barely slept in our room as we arrived late, exhausted, and left early for paragliding. He was clearly trying to gig us for money. And when we looked at the beds, they were very cheap. One 1” mdf support to hold all the side rails. And they put two twin beds together to make a king. Very uncomfortable. Horrible way to end a short stay when the owner tries to take more money

This hotel is really noisy. The front desk lady is not very kind. Please bring cash to pay for the tax. Credit card is not allowed.

Nice experience in a traditional chalet style hotel situated a short walk from Interlaken West Station. Checkin was quick and reception were friendly and helpful in providing advice. No Air-con available in the room however the fan was sufficient for my stay.

My husband and I recently stayed here for one night while on our honeymoon. I have stayed in hotels in 10 different European countries, so I completely understand that they are small and old. This was the worst hotel I have ever stayed in (and I do NOT stay in fancy places. ever.). Free Wi-Fi is advertised, but we were not able to connect while in our room, only in the lobby downstairs. The beds are extremely uncomfortable, they are more like cots than beds. The hotel is situated on a main street; people were taking photos of the hotel and could see straight into our room (no privacy). The walls are SUPER thin- we heard both of our neighbors lugging suitcases in the hallway and the hairdryer early in the morning. Also, landscapers pruning the garden in front of our room at 7 am!! Overall, not a great stay. Thankfully we were only there one night. I would not recommend staying at this hotel - it is cheap for a reason.