The Sumner

The hotel and our room was very clean. We were made to feel very welcome by the lady who checked us in. Breakfast was served in our room and lots of food was brought up to us, however it was all a little sweet. Chocolate muffins, caramel yoghurts and Nutella spread. The omelette that was prepared was gorgeous. In future it would be nice to have a choice for breakfast. Fresh fruit bowl, Greek yoghurt and a croissant would’ve just been our preferred choice. Maybe a tick list to order would be a good idea. It would save all the wastage of food that went back.

Great hotel at great price with great customer service

very basic place to stay at

THE HOTEL IS IN CENTRAL LONDON AND SURROUNDED WITH RESTAURANTS SHOPPING WITH ONLY WALKING DISTANCE. THE STAFF WAS HELPFUL AND VERY NICE BREAKFAST TO START THE DAY WITH.

Some may call it boutique, I just think that word can be an excuse to have a collection of old things that don't match. There felt a mix of old and new, plug sockets and air con that were dated but worked fine in a large room with funky bedside lights and a rustic wardrobe?! Overall the place was lovely, right next door to a very popular pub, room was massive with windows that blocked any outside noise, comfy bed, good shower, lovely breakfast (full English with continental and loads of fruit, bagels, cereals, etc.). A safe in the room as well as a fridge for in room purchases but with enough space for the complimentary water. This was a last minute choice due to train cancelations but it was perfect for what I needed... 5 min stroll to marble arch too.

Adequate hotel with decent customer service. Overpriced, even taking into consideration its locality, and with slight delusions of grandeur. Clean enough although the fixtures and fittings are tired and mediocre. Breakfast modest.

All the staff are very nice and professional. Breakfast was delicious.

I booked a weekend in London with my wife for our wedding anniversary and wanted a hotel that was a little more personal. The Sumner Hotel was perfect, as my wife said, it's an "upmarket B&B". This is meant in a complimentary way, as the hotel does not possess a restaurant or bar, but it does have a very compact breakfast room that somehow manages to give a massive choice of foods for breakfast, with very friendly and attentive staff. The hotel room was spacious and spotless and while we breakfasted in the morning the room was cleaned, tidied and serviced! The reception staff were very helpful and friendly. Lastly it is positioned just 5 mins from Marble Arch, so is very central to the City, but on a back street so isn't too noisy. We will definitely be recommending this hotel, and will be returning at some stage.

Lovely hotel. Romm and all communal areas well designed and maintained. Home from home . Staff very helpful and welcoming. Would definately stay again.

Good central hotel, quiet and great breakfast