Holiday Inn London-Bloomsbury Hotel

issues at checkin when they said my stay was for three days not five, and that I'd have to change rooms. despite having the reservation confirmation that it was for a five night stay, they said I'd have to vacate and change rooms after three. i was given a twin room - was told that it was a booking for a twin / double room. When I asked if there were any doubles instead, was told that it was at the hotel staff's discretion(!). Not a good experience.

VERY DISAPPOINTING experience at this hotel. Someone from housekeeping stole our credit card number from a card in the room and used/sold it online. We know this because we never use this card and it was left in the room while we were out (there was no in room safe provided). Luckily our bank caught this as suspicious activity and contacted us. We brought this theft to the attention of the front desk manager and they said they would investigate. Later, a housekeeping manager told us they verified that only housekeeping staff had entered our room through the card access on the door. The hotel didn't offer us anything or tell us what, if any, corrective action would be taken. This was a very frustrating and disappointing situation and the response from the hotel management was equally disappointing. The rest of our stay was fine until that but we will NEVER stay at this hotel again. What a shame.

Great central location in quiet area with plenty of facilities nearby. Staff very helpful

Our first trip to Amsterdam and had no idea of where to stay we took a chance on XO hotel It's a quick Uber drive. We are glad we stayed here is away from all the noise the rooms are spacious and very clean! The check in was quick and easy Jeanine was lovely she explained to us how to use the tram that stops right in front of the hotel. We will stay here again when we come back in the spring

All good only one mishap which was sorted and the management compensated me for this. Overall all good.

The location was great. The room was small, run down and only had two power outlet with none by the beds. The wifi was pathetic. the food was average to below average. The tube is so easy to use, the next time in London I'll stay at a less central but better maintain hotel.

Staff friendly good location

manager Rax was absolutely amazing. room was comfortable and clean. breakfast was good and over hotel and hotel location were very good.

Paid over £300 p/night for a very small room