Holiday Inn London-Bloomsbury Hotel

Gut gelegen, sauber, freundliches Personal

The Holiday Inn London-Bloomsbury is a hotel I would visit again. This hotel’s strength should not only be measured by its great location (which they definitely have), but it should be reviewed through the hotel’s ability to deliver what it promises to do. This hotel does. They want you to be happy 10/10 and they promise, through a leaflet found in the room, that if you have a problem that it would be fixed immediately. Well, I had an issue and even if the issue was so small and maybe trivial, the hotel professional employees dealt with it immediately (no objections, no excuses). WOW. Thank you Anna(Ann) for you and your team. I originally booked 3 nights but extended my stay for an additional 7nights. Thank you Holiday Inn London-Bloomsbury for being my home during my London vacation. I look forward to coming back.

Air conditioner was not working in my room and several other rooms as well. I reported the problem and was assured it would be taken care of but that was not the case. I went two nights with no air conditioning with sweltering summer temperatures. On the last night I was given a new room but was not notified room service would clean out my old room. Before I was done moving to my new room they went in the out some of my property in the trash ruining them. I was not compensated for them even after I told the person at the front desk. I’m very disappointed with the service of this hotel.

Excellent staff!!! Our reservation was for a larger room than first assigned. The staff was very helpful and moved us to an executive room that was perfect and as expected. The service was stellar. Thank you,

Previous occupants shower gel left in room, coffee not filled up, only 1 robe, although paid for as a couple, executive room not anything special, generally bit disappointing.