2/10
I will never use Hotels.com or Expedia again. Period. The rooms you buy up and sell are the oldest, most run down rooms the hotels provide. You don't stand by your rooms, you are horrible to deal with and your customer service is rude and difficult to understand and communicate with. You have taken advantage of me for the last time. I have deleted your app and will NEVER use you again. As for Omni - it is old and run down. More like a Motel 6. The pool & beach is beautiful & common areas but the rooms are horrible. Way Overpriced. Super Buggy. 0/10 recommend this hotel. The staff are nice & were as accommodating as they could be.
Kimberly
Geschäftsreise (4 Nächte)
