The Westin Verasa Napa

Weekend getaway with the hubby! Great stay, very clean. Great location, would definitely stay here again!

Great location, beautiful

Excellent service

It was nice to get there at 12:30 and our room was ready, probably due to less people during Covid. The suite was very nice and big and the location is great. Walking distance to lots of restaurants in Downtown Napa. The pool was nice as well.

Too many dogs! Dog running loose in hallway on our way to our room with our bags, while three people stood there chatting and no masks. Two dogs across the hall from our room cried and tipped until we called the front desk at 11:00 PM. Dogs barking at each other in the courtyard while diners are trying to relax. Kids in pool oblivious to social distancing as they spit water, cannon balled and splashed. Two days straight two girls, about 5 and 7, were in the pool all day with no parent 80% of the time as dad watched from 3rd story room balcony across courtyard. Service was terrible at the restaurant (no refills, small order for two was delivered to our table in 4 trips over 10 minutes) but there’s a required 18% service charge on EVERYTHING, even an ice tea and nothing else, so employees don’t need to be efficiently or attentive as they are tipped regardless. They cram everyone into rooms around each other so dogs all around, service trays litter hallway, people banging around on all sides. Save your money and stay elsewhere!

The hotel is beautiful, especially the outdoor restaurant/bar/pool area. The location is fine, just a short distance from downtown Napa. The only problem we experienced was with a work crew renovating the front facade of the hotel, which meant that they started hammering at around 8 AM and continued through much of the day. I mentioned it to the friendly staff, but nothing was done to stop it during our stay. It spoiled an otherwise great experience.

We loved the property and location and will definitely stay again. Stayed in a beautiful 2 bedroom suite, both with king beds, and 2 bathrooms. Such a treat!

Everything in the hotel is great. Except for food. Anything you order for breakfast was okay. Everything else was super pricy and underwhelming/cheating. It takes forever to get a drink. I ordered, "Charred Shishito Peppers" described as with lime and cilantro. No lime or cilantro or even salt. Chef forgot everything. Ordered "half chicken" for $33 what I got was a quarter (a wing and a thigh, no drumstick or breast) or less or overcooked bad chicken. Not even worth $7. I could go on. After that, we didn't even want to try their Michelin starred restaurant. we knew $300-400 would be wasted.

It was PERFECT! We stayed one night to show grandparents the area as it was their first time. We both had room and a kitchen to boot! Pool was AWESOME....heated and nice in February! Wish we could have stayed longer and can't wait to go back! Great location too...very walkable!