Opal Hotel & Suites - Formally Extended Stay

Staff is wonderful. Place is being renovated so some rooms are nicer than others but this is definitely my favorite place in the area and I will stay here every time that I can. It's only getting nicer as the renovations go on.

Roches mice lighting was very bad no lamp and no ceiling lamp .. toilet ran wouldn’t stop . It was terrible

They're renovating, so long as you're sensitive to that fact and not a stuck up snob about it... I LOVED this place. The beds were INCREDIBLY comfortable. Some of the best I've ever had at a hotel. They had smoking rooms, which a lot of places don't even offer. I also love that this place used to be a holiday inn, so it's not all inclosed like most extended stay places are (I personally hate that becuz I feel they are more in your business) the only thing I really didn't enjoy was the staff.. mostly the cleaning staff. They were super rude if you didn't want them to clean your room.. one lady went and complained to her supervisor that we were refusing to let her in and thought we were doing something illegal??? I like my privacy when I'm at a hotel! Otherwise, terrific place.

Fantastic

The place was unsafe and has police on property at night. Our room was first changed because the security lock on it was missing because it appeared the door was kicked in prior to our stay. The front desk was polite and moved our room to the "executive" suites was in another building. That building was cleaner but my family and I noticed there were suspicious people there like crackheads so to say. We also noticed furniture in the hallways, bedroom doors open, trash in the hallway, etc... We were there for 3 nights and upon our last day we were woken up by loud discussions from workers in the hall at 7am. We opened our door to find it was blocked by a large trash can. A worker approached us and said this building was suppose to be vacant per management and that's why there was so much clutter and stuff in the building. We were very unhappy with our stay and would not recommend this establishment. We thought we were booking Extended Stay America but this place had a similar name, Extended Stay Altamonte which is NOT the same. Please Be Aware and Be Careful!

Toilet did not flush, said everything was upgraded and room had stains on floor, cracks in bathroom tile floor, room smelled, tv was so old and racoons and cats running around everywhere

The stay was fair, although I was not please with having bugs as roommates. Please exterminate for the benefit of future guests.

Location is nice, right off I-4. The hotel staff was nice upon check in, very fast and easy process. The room is obviously a bit dated and the floors were filthy. The beds were very comfortable.

The lady that check me in was very nice. The room was ok but roaches was crawling on the walls and floors. Ppl in and out there rooms all night. Didnt get much sleep.

Bugs, dirty floor, dirty bedding, dirty fridge, tube tv vs flat screen shown in pictures, door was jammed, light switches didnt work, maid was rude, unsafe neighborhood, constant running toilet.