Hotel Romance Malesherbes by Patrick Hayat

Die Mitarbeiter waren alle sehr freundlich und hilfsbereit sie haben einem ohne nachzufragen gleich alles wichtige was man für den Aufenthalt wissen muss erklärt und eventuelle schöne für einen interessante Besuchsziele aufgezeigt

Das Hotel ist klein aber sauber es hat unsere Erwartungen an ein preiswertes Stadthotel durchwegs erfüllt. Insbesondere das Personal war zuvorkommend und sehr hilfsbereit.

This has obviously been a lovely hotel, decorated with a lot of care. It's now getting a bit tatty and could do with some upkeep. Expensive but, if you have time and the appetite to fill up, very good buffet continental breakfast - cereals, patisserie, dairy and cold meat, etc - although for the price I'd have expected some more in the way of fruit etc. The area is great - lovely to wander around, great parks, shops and restaurants - getting gentrified now but a good sense of real Paris. Good wifi in the rooms, altho' Netflix didn't work on the TV. Service is perhaps stereotypically Parisian. I booked a Rostand room (with kitchenette); we were put in a cheaper room without one and when I pointed this out was told, a bit snippily and after much checking of records, that they had indeed made a mistake and if they'd known a few hours earlier they could have moved us that night, but as it was we'd have to wait till the next day. Fair enough, but no apology at any time and an underlying sense of irritation at having to go to the trouble. A different member of staff on the desk at check-out knocked the price of a breakfast off our bill, which was nice, but I'd have felt better about the stay if we'd been offered this at the point where we'd reported the error.

Arthur the evening receptionist was welcoming, personable, professional and made me feel at ease with what little French I understand. The room was clean, neat, and comfortable. There is no A/C but there was a Dyson fan. Great for a comfortable and clean place to stay!

Lovely hotel in a great area which felt very safe. Short 10 min stroll passed lovely shops to Villiers Metro. 24 hour front desk with friendly, welcoming staff and a verrrry comfy bed.