Hilton Garden Inn Albany Medical Center

Great property, great price, and nice bar downstairs! would def stay here again!

My only complaint about our stay was the cable television set up; there is no traditional guide to scroll, if you exit a program you it will return you to the beginning of the menu. It’s manageable, but inconvenient. If feels like you’re being encouraged to purchase pay per view titles vs convenient free live television.

I'm going to start with the biggest negative for us, which as a family, rates VERY HIGH. The pool was beyond dissapointing. FIrst of all, the photos online are misleading. I can see now, after having been in the hotel, that there is no hot tub. The website shows two pictures, one with, and one without. This makes me feel duped. Second, the pool was ICE COLD, and in poor condition. paint and tile chipping, rust all over the handicap machine. It was not at all what we expected. I have a 4 year old, so the pool is extremely important to us. on the positive side, while most of the hotel seemed a little worn, it was definitely clean. The air conditioner in our room worked very well, and stayed on the setting we chose the whole time. The staff was all exceptionally friendly. One person in particular went above and beyond.I cannot remember her name, but she sat us in the dining room for breakfast Sunday morning. My son asked her if they had chocolate milk, which they didn't. That didn't stop her from putting a huge smile on his face, she went into the kitchen and made him one. We were all very appreciative of this.

great

The hotel itself was great. The staff was excellent and the room was very clean. However, there was NO parking left and getting into the lot just to check in is a bit of a struggle. It would have been perfect if I didn’t have my own vehicle.