Cairns Central Shopping Centre - 10 min walk - 0.9 km
Getting around
Cairns Intl. Airport (CNS) - 14 min drive
Cairns Station - 16 min walk
Freshwater Station - 18 min drive
Redlynch Station - 20 min drive
Restaurants
Hilton Executive Lounge - 2 min walk
Dundee's Restaurant on the Waterfront - 3 min walk
Blu Marlin Bistro - 4 min walk
Silverswift - 3 min walk
Three Wolves - 5 min walk
About this property
Pullman Reef Hotel Casino
Placing you just steps from Cairns Esplanade, Pullman Reef Hotel Casino features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 4 restaurants, which serves Fusion cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Hindi, Japanese, Thai
At a glance
Hotel size
128 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (AUD 12.00 per night)
Onsite valet parking (AUD 20.00 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
4 restaurants
3 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Evening entertainment
Pool table
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (4080 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Facilities
1 building/tower
Built in 1996
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
An outdoor pool
Casino
38 casino gaming tables
455 casino slot machines
Casino VIP room
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Tamarind - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soy Kitchen Street Food - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Merchant Cafe - This coffee shop serves breakfast and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 150 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
Credit card charges are subject to an extra charge of 1.4 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 80 per night
Parking
Self parking costs AUD 12.00 per night
Valet parking costs AUD 20.00 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns
Frequently asked questions
Does Pullman Reef Hotel Casino offer free cancellation for a full refund?
Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Reef Hotel Casino?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Pullman Reef Hotel Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Reef Hotel Casino?
Yes. Self parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Pullman Reef Hotel Casino?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Pullman Reef Hotel Casino?
Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
What is there to do at Pullman Reef Hotel Casino and nearby?
Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Pullman Reef Hotel Casino?
Yes, there are 4 onsite restaurants, featuring Fusion cuisine.
Does Pullman Reef Hotel Casino have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Pullman Reef Hotel Casino have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pullman Reef Hotel Casino like?
Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 7 minutes' walk from Cairns Marlin Marina.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Post cruise perfect hotel in Cairns.
The corner room was amazing possibly 1,000 sq feet or more. Beautiful view of the park and waterway.
Breakfast restaurant was ok but definitely not 4 or 5 star.
Casino is connected.
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Overall I was very happy with the hotel during both of my stays. My room last night had a nice balcony overlooking the pool. Unfortunately, the hotel saw fit to close the pool for a week, and work was being performed outside and below me
sara
sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Great location and large, comfortable room.
A pleasant stay at the Pullman Reef Hotel Casino. The room was large and well appointed, though some minor signs of age will need addressing in the next year or two. A great location with a lovely view. Staff were helpful and efficient. Despite it being linked to the casino, the room was pleasingly quiet. The pool area was better than expected too. Would stay there again.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Verified traveler
7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2024
Catharine
Catharine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Georgia
Georgia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Siu hung
Siu hung, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Fast check in. Clean, spacious modern room. Within easy walking distance of just about every activity.
Douglas
Douglas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Weekend getaway.
Great place to stay, staff are always welcoming & helpful. Rooms are spacious and comfortable. Spent the afternoon lazing around the pool which was sparkling clean. Highly recommend 😊
Debra
Debra, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 27, 2024
I liked the free casino chips and other bonus rewards that was offered
Jimmy
Jimmy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Great location. Close to convention centre
Regina
Regina, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
The room was so large and comfy - spa - 2 beds, sparkling water - just super!
Rex and Ros
Rex and Ros, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 18, 2024
philip
philip, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Friendly staff, great location and good room. The spa bath in the room was disappointing because the overflow outlet is conservatively low making it impossible to get anything but your legs under water. So it’s more of a leg spa unless you are very very short. I won’t bother to upgrade next time.
Stacy
Stacy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Great staff accommodating to my request
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Julie
Julie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 8, 2024
Great stay
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Nice hotel.
Great size room, balcony and private facilities.
Variety of eating places within hotel.
Very polite and helpful staff.
Jacqueline
Jacqueline, 3-night family trip
Verified Wotif guest review
8/10 Very Good
Aug 3, 2024
enjoyed our stay unfortunately weather could have been better but still better than Melb
David
David, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Todd
Todd, 3-night trip
Verified Wotif guest review
6/10 Good
Jul 29, 2024
This was a very average hotel. The common areas and carpets are showing signs of wear. The carpet in our room was quite badly stained. On a positive, the staff were friendly.
Shivani
Shivani, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
All the staff were very friendly and helpful. It was particularly nice to see Gabriella in the mornings t breakfast with her lovely smile and bubbly personality.
Paul Barry
Paul Barry, 7-night romance trip
Verified Lastminute guest review
10/10 Exceptional
Jul 21, 2024
Rooms are of high quality and properly SERVICED
Peter
Peter, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jul 17, 2024
We had a wonderful stay in a King Superior room which was comfortable and spacious. The breakfasts were amazing and staff so polite and helpful.