Hyde Park International - Member of Park Grand London

Hotel sehr gut gelegen, 4 Minuten bis zur nächsten Metro-Station. Sauber, freundliches Personal. Zimmer relativ gross für London.

Bedbugs

The hotel location was great. We had to rebook our tickets to Paris because of strike and the hotel was NOT able to refund us one night. we were disappointed as we got the run around to talk to the people at the hotel, then hotel.com, where the person said it would be ok, then we heard back that it was not ok. we would have loved to get one night as a refund - they were not very open to negotiate for a refund - disappointing.

In one word amazing and very satisfied by every thing and special thanks to Gabriella the duty manager of the hotel

My stay there was partially excellent, I mentioned partial because the room was little bit too small

Having been let down by our original accommodation Hyde Park International was a pleasing last minute alternative at such short notice with its location to all of inner London and convenient places to eat in a short walking distance.

Wonderful welcome, excellent location, with two Underground stations within close walking distance. All recommendations and directions given by front desk individual were perfect. We were able to leave our luggage prior to our room being ready, and we were also able to leave it after we checked out, so that we could attend our tour. Very nice room, comfortable bed, and great shower. The not so good: there was a party going on in the room next-door to us which spilled out into the hallway, preventing us from getting a good nights sleep. When I attempted to call the front desk, the N room phone did not function. Once somebody came upstairs to quiet down the other guests, we were able to get back to sleep about midnight. When we checked in we were told if we paid for breakfast then, we would get a reduced price. We triple checked on the time that we could arrive for breakfast, as we had an early tour The next morning. Once we found our way down to the breakfast room, as the hotel has a very hard layout, the copy machine was in the middle of being cleaned. Clearly, they were not ready for us at our appointed time of 7:30. Also, based on the menu that was provided to us by the front desk, I asked for soft boiled eggs which were listed. The server did not speak enough English to even know what I was asking for. We eventually eight and eventually got coffee, but it definitely wasn’t worth the price.

Very easy check in. Friendly staff could not be more helpful. Room clean. With everything you would need. The location of the hotel is excellent easy to get a y where in London. Will definitely stay again

Lovely comfy place in a great location and will stay again. I know that most rooms in London are on the smaller side and when they are, the two things that make smaller rooms feel like luxury are plush bath towels and better toilet paper.

I must caution everyone to avoid this place like the plague! £2000 in cash was stolen from a bag in my room and management refused to even compensate me for my ridiculously overpriced stay. The police can’t act as cctv only shows housekeeping entering the room so I must chalk this up up a very expensive and miserable mistake. Aside from being stolen from, the room itself was a tiny, cramped, dingy and dirty basement room and the hotel is devoid of facilities. Housekeeping also tried to enter my room several times through the day, further suggesting theft.