Quality Hotel & Suites Bercy Bibliothèque by HappyCulture

clean and very good service. the hotel is very close to shops, restaurants, bus & metro.

Found that my blanket was not changed, had a massive yellow stain (trying to upload a photo of it but this app keeps crashing). Showed this to the gentleman at reception and they were shocked and dealt with it straight away. I didn’t get his name, but the same receptionist was also so lovely and helpful. We were in Paris during the metro/train strikes and he helped me find a way to get to our booked activity the next morning. Location is convenient, right next to a station.

Our stay was overall quite good, however we got a hotel room in first floor, even though we paid extra to have a room that was supposed to overview the city. We also got room next to the eating area, and therefore there was a lot of noise from early in the morning and the worst screaming/singing were actually from the people working in the cafe! Most people spoke very good English, at lest the one in the re reception and the room was clean/nice. But the cleaners forgot to give us our duvet the first day and new towels etc so we always had to go ask for something.The price was also a bit high, but when we talked to the people working there they told us that It would have been cheaper booking through them, so that's something I would recommend to others. They also said that it would not have been a problem to change room if we wanted to, so I would recommend asking for a room further up in the building as well.

Good location to Metro and grocery store

The hotel is very conveniently located in a distinct neighborhood -- within walking distance to the Bibliotheque Nationale, restaurants, shops, metro stops, a laundromat and a shoe repair shop. Comfortable accommodation and very helpful staff.

It was good, better than the pictures represent

Chambre mal insonorisée, on attend toutes les portes qui se ferment, les autres clients qui discutent dans le couloir comme si on était dans le couloir. Douche avec mur taché... Voisins bruyant

Goed hotel, parkeergarages zijn om de hoek en van te voren te reserveren. metro is om de hoek, restaurants zijn in de buurt, supermarkten zijn in de buurt. lopen naar het centrum duurt 1 uur langs de Seine

Personnel disponible et sympa. Chambre propre. Mobilier : cause covid19 le petit dej est pris dans la chambre, il manque de chaises ou poufs pour une chambre de 4 personnes.

Très bkn accueil personnel très sympathique et agréable toujours le sourire et même avec le masque il se voit. J y reviendrai sans hésiter.